Parasol IT - poor service

[nicsmith1]

not impressed

I am about to leave them (well I would if I could ever actually get hold of them). I spent 45 minutes on hold to them yesterday to chase a payment - finally got through to someone who had no idea what they were talking about and half way through the conversation the phone went dead. Called straight back and was put on hold for 15 minutes until 6pm when the offices obviously closed so the phone just went dead. Not impressed. Can anyone recommend a good alternative company?
I am even becoming nervous that despite Parasol's blanket emails saying there is no truth that they are going under, that they actually might have started already.

[walkerrobin]

Parasol now sorted?

Have Parasol sorted their service issues out yet?

Was just about to join them.

If not can you recommend a decent alternative brolly?

[BillHicksRIP]

My last 4 weekly timesheets were paid on time. All fine for me.

[basshead]

Have Parasol sorted their service issues out yet?

Was just about to join them.

If not can you recommend a decent alternative brolly?

I had no problems before or whilst they were fannying on with their systems, and no problems since. Quite happy with them

[Torran]

I had no problems before or whilst they were fannying on with their systems, and no problems since. Quite happy with them

must admit I was pretty much unaffected by it all. Just lucky I guess.

[walkerrobin]

Cheers guys, seems most people are fine with them then. Good to get the reassurance.

[mankiemogwai]

As my above (first) post - a friend used www.cakeincome.co.uk and thinks they are great as they set up Ltd cos not umbrellas. I have to say I am foggy about the difference - so any advice.....

[malvolio]

Go read this thread - http://forums.contractoruk.com/thread7487.html then ask questions - all the answers are there but may need clarifying.

Or, if you want the short version - will it be cheaper to run your own LtdCo or to pay someone else to do it for you? Hmmm.....