Been with intouch for since 2014, however im now concerned with service levels. As intouch dont use freeagent, is there anyway i can migrate my data across to a new accountancy firm?
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Originally posted by WDNK View PostBeen with intouch for since 2014, however im now concerned with service levels. As intouch dont use freeagent, is there anyway i can migrate my data across to a new accountancy firm?'CUK forum personality of 2011 - Winner - Yes really!!!! -
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Interested to know what concerns you have over the service levels. Have you raised these concerns directly with them?
I’m with them and have not seen a decline in service levels.Last edited by MrButton; 12 February 2018, 12:25.Comment
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Originally posted by WDNK View PostBeen with intouch for since 2014, however im now concerned with service levels. As intouch dont use freeagent, is there anyway i can migrate my data across to a new accountancy firm?
I would be happy to discuss this further with you, as to your concerns with the service levels and resolve this with you.
Please therefore call the office and ask for myself.Comment
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Originally posted by WDNK View Post... As intouch dont use freeagent, is there anyway i can migrate my data across to a new accountancy firm?Comment
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In Touch are now part of the huge Brookson group, there seems to be a trend of Accountancy firms being taken over by private equity and shortly afterwards their clients leave due to a drop in service."The budget should be balanced, the Treasury should be refilled, public debt should be reduced, the arrogance of officialdom should be tempered and controlled, and the assistance to foreign lands should be curtailed lest Rome become bankrupt. People must again learn to work, instead of living on public assistance." CiceroComment
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Originally posted by Waldorf View PostIn Touch are now part of the huge Brookson group, there seems to be a trend of Accountancy firms being taken over by private equity and shortly afterwards their clients leave due to a drop in service.Comment
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Originally posted by Neil@Intouch View PostYes we have been taken over by the Brookson group, but everything is remaining exactly the same with Intouch i.e. the brand is still standalone. No price, staff, structural changes and hence the service level will not be any different."The budget should be balanced, the Treasury should be refilled, public debt should be reduced, the arrogance of officialdom should be tempered and controlled, and the assistance to foreign lands should be curtailed lest Rome become bankrupt. People must again learn to work, instead of living on public assistance." CiceroComment
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Originally posted by Waldorf View PostIt’s early days yet!Comment
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Originally posted by Waldorf View PostIn Touch are now part of the huge Brookson group, there seems to be a trend of Accountancy firms being taken over by private equity and shortly afterwards their clients leave due to a drop in service.
<mod snip> was my accountant at intouch. I suspect you had someone more reliable.
List of issues include mis-calculating average director loan balance, thereby potentially created an unnecessarily personal liability. They supplied false information on the annual VAT scheme. There was a couple of other issues on how the financial statements were presented.Last edited by cojak; 20 April 2018, 05:16. Reason: No names please. Take this up with Neil privately.Comment
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