Originally posted by eek
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The other test cases were cited to me but unfortunately we were on the call for ages and I only took a mental note, which is now forgotten. But suffice to say, my concerns were addressed when I spoke to them.
And as I said earlier, some of the thousands of claimants have payslips going back 20 years and the solicitors here are not on an hourly rate, so it's not that surprising it's taking time. But communication could certainly be better (which they acknowledged) and it seems like there will be progress soon. I believe the update next week-ish will outline the process for our case handlers to be allocated, amongst others.
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