Quality

[SandyDown]

OK, not exactly techincal question, but hope someone can help..

Was asked to write the project Quality Plan .... I managed to see some templates here and there, they are a bit too much ..I do understand having to write about Quality/Acceptance criteria, but some suggest I need to include loads and loads of stuff about the quality management system , test strategy , checkpoints, technical work and technical assurance, etc, etc , etc .....
Anyone has any ideas/links/onlin etemplates of a quick QP??

thanks

[RSoles]

Well, here's one approach.

You're/they're contracted to meet certain criteria/standards.

Work backwards from these to establish a set of procedures/processes which meet them. Keep a cross-reference matrix of what the requirements are and how you're going to meet them.

Otherwise you end up either lumbering youself with too much nugatory red-tape, giving the end customer a rod to beat you with, or worse missing something.

For example, there's no point in meeting MOD or MIL Spec. standards if you're developing a website for the shop round the corner.

[cojak]

Yes Sandy Rsoles is right - don't make work for yourself, it can be a nightmare.

I'm BS15000 qualified and have put the thing in place and agree with Rsoles - you need to start with the end criteria and work backwards.

Don't get too hung-up on forms and checklists you don't need, remember that quality plans are there to make sure that quality is in the product, they aren't ends in themselves.

Are you working to a quality standard? Work with that to create a gap-analysis of what you need to have in place and what you've actually got.

[SandyDown]

Thanks guys, I am in fact working on a large and very political government project, so high quality standards are important to be met, thing is there is no defined quality / acceptance criteria at the moment for all deliverables, one of the client's staff (glorified admin lady) tried to put together the quality process but she failed...

I have started the deliverables quality matrix, and sent a task to each deliverable owner to send me a list of reviewers that they think their deliverables should be reviewed by, as well as the quality assurance criteria for each reviewer.... that's all at the moment... but I do need to write a proper quality plan for the overall programme....

Its all my fault wrote the Change Control process plan for the whole programme a couple of months ago which was a really good success, that they asked me to write the Quality plan too

[Chico]

Yes Sandy Rsoles is right - don't make work for yourself, it can be a nightmare.

I'm BS15000 qualified and have put the thing in place and agree with Rsoles - you need to start with the end criteria and work backwards.

Don't get too hung-up on forms and checklists you don't need, remember that quality plans are there to make sure that quality is in the product, they aren't ends in themselves.

Are you working to a quality standard? Work with that to create a gap-analysis of what you need to have in place and what you've actually got.

Cojak what do you specialise in? I may be looking for a BS15000 guru in due course.

[cojak]

ITIL Service Mgt, BS15K (taking the ICT Infrastructure Management practitioner's course next month - I'm starting to look long, hard and meanly at the Deployment team at the moment.... )

The whole 9 yards, Chico - send me a message if you need to...

[Chico]

Chico - send me a message if you need to...

Have done

[cojak]

In the meantime give this a go Sandy.

Juran

It's a few years old but it's a goody...

[BlasterBates]

Was asked to write the project Quality Plan

Hi Sandy

The quality plan is actually quite a short document, all it does is point to the other documents.

So for example your chapter on development wil simply refer to the Software Development standard.

As a woman you should have no problem putting a plan together as you mix and match all the bits and pieces. Just think of it as like shopping for clothes, you know, getting the top, skirt and shoes to match, and then you'll find it comes naturally.