Finally got round to cancelling my BT broadband.
However, when I asked for a MAC code was advised that they are only given to other ISP's if you are switching provider.
If you are cancelling directly then they are not given to you.
As I have yet to confirm who I am going to go with instead decided to cancel there and then. I also have to give 30 days noticce which should be sufficient time to go with someone else.
However, I wanted to check if this sounds right - I thougt MAC codes were issued if you were transferring provider regardless of whether it is you or the new provider requesting it.
I suspect it is BT bs but not too sure.
However, when I asked for a MAC code was advised that they are only given to other ISP's if you are switching provider.
If you are cancelling directly then they are not given to you.
As I have yet to confirm who I am going to go with instead decided to cancel there and then. I also have to give 30 days noticce which should be sufficient time to go with someone else.
However, I wanted to check if this sounds right - I thougt MAC codes were issued if you were transferring provider regardless of whether it is you or the new provider requesting it.
I suspect it is BT bs but not too sure.
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