Wireless broadband issues.

[daviejones]

1) Yes, I see wireless networks - there are 3 in the building as well as my livebox
2) It says security enabled and when I try to connect it brings up a dialogue box asking me to input my security code - which is already occupied so I just click "ok".
3) No, it says "automatic" and then I press the "connect" button. From then on I get the little symbol with the packets going to and from the computer until it finally gives up and goes back to the display networks screen.

Do you actually know what your security key is? (point 2)

[Keldin]

Most likely you either have the passoword/security key wrong - try tying it in again - or the security on the Orange box is messed up. Thye do have a habit of havinf both WEP and WPA enabled at the same time and this causes problem. Turn off the security on it and try again. If that works it gives you somewhere to start from.

K

[gingerjedi]

Could be that the livebox has been previously used and someone has already set up a wep/wpa key, that’s why its so important to set these up with a wired connection.

[daviejones]

Or reset it to factory default. This turns security off so that you start from a clean slate...

[KathyWoolfe]

Do you actually know what your security key is? (point 2)

The only key I have is the livebox security code - I tried that and it didn't work..... the only other thing I have is my sign-on password

[KathyWoolfe]

Or reset it to factory default. This turns security off so that you start from a clean slate...

But I can't set it to factory default unless I use a wired connection...which I can't get because my ethernet port isn't working

[daviejones]

But I can't set it to factory default unless I use a wired connection...which I can't get because my ethernet port isn't working

There should be a switch on it somewhere to do this. The Belkin ones use a combination of the little reset button and the power button to do a hard reset....should be in the instructions.....

[oracleslave]

should be in the instructions.....

Seriously who ever reads those?

[daviejones]

Seriously who ever reads those?

I know...but if you want to know how to do a reset, then it pays to.....

[lilelvis2000]

You realise that there are actual specialist Orange forums that will help you sort this out. I realise it will mean signing up which is annoying - but they may also help you sort your problem faster than we could.

Not to bully, but I don't think anyone of us is an expert on the Orange Livebox.