Reply to: Unable to see printer on network

[woohoo]

It's the frickin' CISCO software. Confirmed.

Thanks all.

Hah good to know, well done!

[stek]

It's the frickin' CISCO software. Confirmed.

Thanks all.

Had the same prob with a Cisco ASA, someone got a subnet slightly wrong ended up with arp table full of duplicate MAC addresses. Had to cron a job on every host to manually manipulate the arp table till we figured out what the issue was.

[Lockhouse]

Confirmed

It's the frickin' CISCO software. Confirmed.

Thanks all.

[Lockhouse]

Hang on. I installed some Cisco Remote Connect software a couple of weeks ago and since then I've not been able to MSTSC onto the missus machine - related?

[Lockhouse]

Does it appear in the arp table?

Yes! I didn't know what an ARP table was until two minutes ago but it shows up as a dynamic ip with a physical address.

[stek]

Does it appear in the arp table?

[Lockhouse]

I don't suppose you could connect your pc to the printer with a usb cable, just to see if there is some non network related issue?

You can download the software from their website, usually. I just installed the software I thought I required from their installation disk, but ended up doing the everything.

Their website doesn't recognise my printer model, name or serial number. It's a few years old but that's pants really. I'm currently searching through the HP forums.

Just found "HP has stopped providing support for it.". Grrrr.

[northernladuk]

Is it wireless? Can you try Direct WiFi connection instead of network to make sure it's not something fundamental the the printer?

[stek]

Gateway?

[woohoo]

Thanks. I thought about this. I don't have the original disks and HP Support say use the default Windows driver. What confused me is that I couldn't even ping the printer from the command line. I thought maybe there was a stray redirect or something that might be affecting it.

I don't suppose you could connect your pc to the printer with a usb cable, just to see if there is some non network related issue?

You can download the software from their website, usually. I just installed the software I thought I required from their installation disk, but ended up doing the everything.

[ladymuck]

Had some issues on my Win10 PC (but not my Win10 laptop) seeing my printer. I deleted, rebooted, and re-added it. Seemed to do the trick. Right PITA when you're in a hurry.

[Lockhouse]

Probably not relevant as your other PC's can see the printer. But I had to install the full-suite of HP software to be able to print - really wanted to avoid this because it's crap software. I think I originally just installed the driver.

Hope it helps.

Thanks. I thought about this. I don't have the original disks and HP Support say use the default Windows driver. What confused me is that I couldn't even ping the printer from the command line. I thought maybe there was a stray redirect or something that might be affecting it.

[Lockhouse]

Reboot the printer?

Thanks but done that a couple of times or three.

[woohoo]

Hi,

I have a DHCP router with a server, 3 Windows 10 PCs, a Windows 7 PC and an HP network printer attached.

I can't set up the network printer on my box, nor can I ping it. Up until last week it was working perfectly.

All of the other boxes can ping and print to the network printer except my personal Windows 10 box. Checked subnets and IP configs. All looks good. Standard 255.255.255.0/192.168.0.n settings.

I can ping the other PCs on the network, ping the router and get out onto the Internet I just can't see the printer.

I've done a couple of network cold starts, still the same.

Any ideas what else I can check?

Cheers

Probably not relevant as your other PC's can see the printer. But I had to install the full-suite of HP software to be able to print - really wanted to avoid this because it's crap software. I think I originally just installed the driver.

Hope it helps.

[eek]

Reboot the printer?