Reply to: RBS 'Computer Glitch'

[tractor]

Probably more likely ... this time of year is about a week after they last rotated the offshore resources, the latest crop of 9 year olds having newly 'graduated' from their 'seats of learning'.

I guess these would be the 'localised' MS courses that Europeans are forbidden from studying?

[tractor]

....

But bobs live in a world where competition for jobs is high and they get fired for farting. What would you do in that culture??

If banks and governments did not apply the 'we need more slaves to build these pyramids and I'm not gonna pay anything' philosophy, they would not even be a cog in the machine and therefore they would not even have the dilemma.

[DaveB]

It was my leaving present

HTH

FTFY.

[BrilloPad]

last time this happened was around the same time "19 June 2012"

Guessing the person who knows how it works is on holiday again.

They were offshored.

HTH

[lexington_spurs]

last time this happened was around the same time "19 June 2012"

Guessing the person who knows how it works is on holiday again.

Probably more likely ... this time of year is about a week after they last rotated the offshore resources, the latest crop of 9 year olds having newly 'graduated' from their 'seats of learning'.

[alreadypacked]

last time this happened was around the same time "19 June 2012"

Guessing the person who knows how it works is on holiday again.

[PurpleGorilla]

bankers

[TestMangler]

Unless their systems are the biggest bag of tulipe then it really shouldn't be possible to lose an entire days transactions. Not a trivial task but it would be relatively straightforward to identify what is missing and to recreate and apply the missing transactions.

That does of course use the major assumption that the people supporting the systems really know how it works.
Oh, and I hope that they took a copy of all the mainframe GDGs before the relevant ones cycled off and were lost to posterity.

I have this vision of all the bobs frantically looking through their 'knowledge transfer' documents hoping that the section that details what to do in a complete cock-up situation is actually in there and has just been missed out of the TOC.

Nail on the head just there. They make Lloyds look technically competent and very change capable.

[barrydidit]

Back in the news:

RBS payment failure could last days - BBC News

[alluvial]

knowing that one of our friends is still having serious problems with Ulster Bank i went investigating and found this

MoneySavingExpert.com Forums - View Single Post - Ulster/RBS Bank problems

Ooops springs to mind.

Unless their systems are the biggest bag of tulipe then it really shouldn't be possible to lose an entire days transactions. Not a trivial task but it would be relatively straightforward to identify what is missing and to recreate and apply the missing transactions.

That does of course use the major assumption that the people supporting the systems really know how it works.
Oh, and I hope that they took a copy of all the mainframe GDGs before the relevant ones cycled off and were lost to posterity.

I have this vision of all the bobs frantically looking through their 'knowledge transfer' documents hoping that the section that details what to do in a complete cock-up situation is actually in there and has just been missed out of the TOC.

[eek]

knowing that one of our friends is still having serious problems with Ulster Bank i went investigating and found this

MoneySavingExpert.com Forums - View Single Post - Ulster/RBS Bank problems

Ooops springs to mind.

[mos]

He went on a (UK) sacking spree soon after he was hired.

They actually hired a large number of analysts from the UK Rating Agencies to run their credit risk departments in 2010/2011. Perhaps this is what Hester meant by the improvement ?

[TimberWolf]

Hester's forgoing his bonus. Damned good of him.

RBS chief to forgo bonus after debacle - FT.com



How long's he been in charge? When did they get rid of the staff that knew the systems?

He went on a (UK) sacking spree soon after he was hired.

[Platypus]

When did they get rid of the staff that knew the systems?

There are some El Reg articles with this info, but I CBA to find links for you

[mudskipper]

Hester's forgoing his bonus. Damned good of him.

RBS chief to forgo bonus after debacle - FT.com

That may have arisen from old systems and things that were before my time, but I think we could reasonably be expected to have improved things since then and clearly we didn’t improve them enough, so it wouldn’t cross my mind to have a bonus this year,

How long's he been in charge? When did they get rid of the staff that knew the systems?