Reply to: To the pub

[Cliphead]

And you have my sympathies on the Celtic front too

Shhhhh

[Diver]

Were the Yell offices in the Millenium Tower in central Cardiff?

Newport & Bristol

[TestMangler]

I used to have a Swiss gf who was potty about Celtic and we never had a problem with finding a channel to watch Celtic games.

You have my sympathies on the BT front. They were the ones who gave me the final push in deciding to look for work outside the UK.

And you have my sympathies on the Celtic front too

[Sysman]

The problem is being billed for kit I didn't order and the promised rebate for four weeks without phone or broadband hasn't been deducted. No problem watching Celtic games in Germany or anywhere else outside of the UK.

I used to have a Swiss gf who was potty about Celtic and we never had a problem with finding a channel to watch Celtic games.

You have my sympathies on the BT front. They were the ones who gave me the final push in deciding to look for work outside the UK.

[d000hg]

The day Pakistan nukes India can't come quick enough.

An entirely reasonable reaction to unavailability of online ladies.

[Cliphead]

Finally sorted with BT and got the bill reduced by the correct amount. Only took five hours over two days on the phone, spoke to ten different people mostly in India who when they get hit with a difficult problem or can't be arsed just kill the call thus starting the merry go round again.

Shocking customer service as we all know.

Down the pub again to recover and lower the blood pressure.

[Cliphead]

Mr Clipster, see if your problems are line and/or exchange related, then changing providers doesn't help. I changed the cafe to Plusnet when I still had it and they still had to wait to get Bt to fix the exchange issue (which BT insisted was a router problem in my house).

One of the perils of living in the sticks I suppose. Anyway, you couldn't watch yer beloved tattie-munchers every week if you lived in hun-land

The problem is being billed for kit I didn't order and the promised rebate for four weeks without phone or broadband hasn't been deducted. No problem watching Celtic games in Germany or anywhere else outside of the UK.

[TestMangler]

Mr Clipster, see if your problems are line and/or exchange related, then changing providers doesn't help. I changed the cafe to Plusnet when I still had it and they still had to wait to get Bt to fix the exchange issue (which BT insisted was a router problem in my house).

One of the perils of living in the sticks I suppose. Anyway, you couldn't watch yer beloved tattie-munchers every week if you lived in hun-land

[minestrone]

The java will be done in jenkins but the DB scripts have to be done through the 'release management' process.

I can kind off see the point of what they are trying to achieve, making sure that what goes into prod has been through UAT but the manner in which it is done is bonkers.

[SupremeSpod]

Client Co's latest strategy...

DB update scripts are branched and tagged in SVN, then the details are put into an excel document and a macro creates XML that is then placed into a web form and uploaded, someone in India then has to click a button and you script is run.

What's wrong with using Jenkins, Hudson etc....?

[SupremeSpod]

Germany here I come. Service and a third cheaper to live. Fck this tuliphole.

Erm, wanna sell your cottage?

[minestrone]

Client Co's latest strategy...

DB update scripts are branched and tagged in SVN, then the details are put into an excel document and a macro creates XML that is then placed into a web form and uploaded, someone in India then has to click a button and you script is run.

[vetran]

Part of the job these days, what was once an email to your DBA a few rows down...

"Hi Mate, Good weekend?, got a script that needs run on UAT, can you check them out and run them if there is no issues, cheers"

...becomes a week long IM sh1te fest to India.

I feel your pain.

Oracle Business Intelligence exports, after fighting with goal posts that literally got up and ran away with you, I kept getting my file failing when the Bobs tried to import. Kept checking it, the date format was perfect sent a hand checked import file (one of many) to 'Profiling' it failed again (after a weeks waiting.

So I asked to see the profiling log with the SQL, strange they had 4 different ways of importing dates only 2 of which worked and one of which was right. Sent our Bob DBA's some new sql and hey presto a pass. About this time my Boss started saying to me 'why is it taking so long?', I checked every team was spending the same amount of time in profiling.

Was like moving through quicksand.

[minestrone]

Part of the job these days, what was once an email to your DBA a few rows down...

"Hi Mate, Good weekend?, got a script that needs run on UAT, can you check them out and run them if there is no issues, cheers"

...becomes a week long IM sh1te fest to India.

[suityou01]

You could say I wasted a week on a simple DB update but really client co wasted a lot of money trying to save money by offshoring.

And if you can, laugh (internally) at them. If you can't let it eat you up until you suffer a breakdown. The choice is yours.