Ignorance is bliss.

Must be part of the market here in the city but I ALWAYS ensure that the agency is on the client's PSL, so I don't end up with an agency daisy chain and also that they are on a fixed margin known to the client on top of my rate, means they have an interest, however small, in getting you a good rate.
I would be looking for some heavy negotiation at renewal if that comes, down to 15% ish.

I do wonder sometimes if there are more agents on here than are letting on. 

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