Reply to: ITonlinelearning.co.uk has anyone used this training company

[pleasedtomeetme002]

Cost of courses / placements / fake reviews(?)

I am curious to know more about this company. Initially found a form on a jobsearch site that advertised training project management positions.

It then became clear that the company is a course provider, but like a lot of educational services, it's quite high competitive and sales-driven, which means that it is likely to want to corrrespond by direct phone call (with sales strategy).

Obviously the provider takes pride in its Trust Pilot reviews but I'm circumspect how many of its five star ones are genuine representations of experience. There is another review site at the Independent (link below), and if you look down the reviews you will see that many use exactly the same quotations. This suggests they have been fabricated.


Has anyone got a job from them, or has anyone done the courses? If someone already has the qualifications they are asking to qualify in, would Itonlinelearning still provide a service? How much are the courses and qualifications? any light on this would be appreciated.

[Josie]

This company is sketchy!

Hi,

Is there anybody who got work from them?

They reassure to work in partnership with one of the biggest IT support companies in the UK:
BT, TalkTalk & HP

..."Once you have completed and passed the courses we then move forward to the recruitment stage"...

anybody??

Kind regards,
Konrad.

Right now I am in the "Job Placement Program" after completing 3 courses....it has been one nightmare after another with them! Is there some way we can figure out if anyone has actually received a job through them?!

[Shazee]

Sorry to resurrect this thread by I have had recent dealings with this company that I think people should be aware of.

I was lured in to this training company by a recruitment agency who posted a job advert on TotalJobs.com, who, after giving me a telephone interview offered me a tech support job providing that I get Comptia A+ certification. I have reason to believe that this recruitment agency (ITOL), are not actually a recruitment agency, but perhaps employees of ITOnlineTraining? I'll let you guys decide.

They offered me a course to get certified, they (Stacy) told me that my exam fee's would be included in the bundle, however after paying, I received my invoice which stated that my exam fee's were not included. I rang them and politely questioned Stacy about this, she did not confirm that I would receive official Comptia A+ certification, and advised me that the certificates were their own 'in-house' printed certificates!

This is called mis-representation. I have made many more attempts to contact them and cancel my course and get a refund. Instead of replying to my query, they instead sent me a link to download the course materials. This is because their terms and conditions state that after downloading course material, you no longer have the right to cancel! Very sneaky indeed.

I am currently in proceedings with my bank, who are siding with me on this matter; they are going to reverse the transaction and get my money back. The only thing left for me to do is warn others.

The only reason I paid them was because it was cheaper than paying for the exams via PearsonVue, I already had my own study materials. I thought that maybe the training companies had discount exam vouchers.

Just completed the CISSP course with itonlinelearning and to be honest I don't think it was worth the money they charge

the videos are about 45hrs in total and the same content is covered for free by cybrary in about 10hrs, shows how much waffle there is in the videos

after each module there's practice tests which are supposed to help identify if you've missed any info, these tests consist of 3 questions, hardly a comprehensive check of your grasp of the module.
only after you have completed all the modules do you get access to the final practice test. In this instance it's 59 questions which, for a 6 hour exam, doesn't give you the confidence to sit the exam.

There are far better options out there, certainly for CISSP, and I wouldn't look to use this company again

I feel I was conned into buying an expensive training package with ITOnline, after following up the promise of a job offer. The course and the subsequent IT partner training was OK, but would have been far cheaper with You Tube and Udemy.

The training through the IT partner was with a company who, it transpired, would have offered me the same training for free because I already had two CompTIA certificates (A+ and N+) The IT partner training was originally promised in my home town; that turned out to be false.

ITOL certificates aren't worth anything; they are based on completion of multiple choice questions at the end of each course, that are covered in brief in the end of module questions. If you fail the end course, you simply take it again. If you want worthwhile certs, and you are limited in funds,

I suggest you find as much free training online (ITFreetraining/Power Cert Animations/Prof Messer/Eli the computer guy etc) all available free on you tube, or pay £10 per course on Udemy, then, when you are ready, book and pay for your exam - a proper exam at a test center. ITOL are purely sales oriented and, as I discovered, they will fleece you when they can.

Course support and the quality of the online test engines is also very suspect in places. I suffered from my ignorance, but pushed on through and made sure I made ITOL work as much for me as I could - live and learn. Don't make my mistake, save your money and go elsewhere!

Thanks for sharing this story, i have just received a call from a "so called employer" who offered me a job paying £28-£35k annual provided i conduct this online course for 2 hours a night for 3 weeks after which i will be certified and offered a role guaranteed,

After reading your story i will now be cautious: https://ww w.itonlinelearning-recruitment.com - this is the website that my "so called employer" asked me to do a course with paying £1,595 on offer (RRP 1,999) exams fee included, please be careful and thank you for sharing your stories everyone it saved me, I am sharing this in hope of helping someone else as well.

By the web address it looks to be the same website with word recruitment added to the website.

[KonradK]

Hi,

Is there anybody who got work from them?

They reassure to work in partnership with one of the biggest IT support companies in the UK:
BT, TalkTalk & HP

..."Once you have completed and passed the courses we then move forward to the recruitment stage"...

anybody??

Kind regards,
Konrad.

[zonkkk]

Udemy and Edx.org gives me all the training I need for free or very little money.

[uk contractor]

In this current contract market real world commercial experience is what counts the most. Do not pay (yourself) for any online training a decent interviewer will disregard it within seconds!

[SkintDog]

Very Poor Substitute for Real Learning and Certification

I feel I was conned into buying an expensive training package with ITOnline, after following up the promise of a job offer. The course and the subsequent IT partner training was OK, but would have been far cheaper with You Tube and Udemy.

The training through the IT partner was with a company who, it transpired, would have offered me the same training for free because I already had two CompTIA certificates (A+ and N+) The IT partner training was originally promised in my home town; that turned out to be false.

ITOL certificates aren't worth anything; they are based on completion of multiple choice questions at the end of each course, that are covered in brief in the end of module questions. If you fail the end course, you simply take it again. If you want worthwhile certs, and you are limited in funds,

I suggest you find as much free training online (ITFreetraining/Power Cert Animations/Prof Messer/Eli the computer guy etc) all available free on you tube, or pay £10 per course on Udemy, then, when you are ready, book and pay for your exam - a proper exam at a test center. ITOL are purely sales oriented and, as I discovered, they will fleece you when they can.

Course support and the quality of the online test engines is also very suspect in places. I suffered from my ignorance, but pushed on through and made sure I made ITOL work as much for me as I could - live and learn. Don't make my mistake, save your money and go elsewhere!

[FoxHound]

I second Udemy, course content is great, and the majority of instructors update their course content. All available via a good app on iOS & Android, content can be downloaded also, perfect when on the train. Also found that Pluralsight content is pretty good, and the cost of the site over a year isn't too bad either.

I agree! I've just checked Udemy and they have pretty much all courses on offer for £10 each. I'm about to pick up CompTIA A+, Network+ and Linux+ courses for (I think) £40 in total.

I spoke to the staff (via their online chat) and asked them if the exams are included. They said the exams are included but then on the FAQ page apparently they aren't. Perhaps he was referring to their 'in-house' certifications which, to be frank, counts for diddly squat.

My heart initially said "wow what great value for money!", then my head said "If it looks too good to be true it probably is". I imagine that their business model is to get you through whatever hodge-podge scheme they have, in order to lock you into a 12/24-month contract with their 'partner', from which they no doubt get a referral fee from the IT company.

Maybe I'm wrong but either way I appreciate everyone else's input on here. I think I'll go with Udemy and maybe a Mike Meyers book off Amazon.

[mdhd]

At the time where there is tons of material available on Youtube, cheap courses on Udemy, free on Microsoft Virtual Academy and slightly expensive Pluralsight. Why would you even waste your time and money on these guys?

[mdhd]

this thread was started nearly 7 years ago. We should have "share your horrible CUK memories" feature like Facebook

[TheOwls51201]

ITOnlineLearning

I tried to start my course with them in April and have had nothing but problems. First of all it wasn't set up properly so I had started doing the totally wrong thing, that took them 2 weeks to sort out which included me having to give my username & password so they could log into my account, something I was uncomfortable doing. Now that the course has been set up properly I've been trying to follow instructions for installing programs needed to learn along with the videos, can't get anything to work, support tickets which say have a turnaround time of 24 hours are taking over a week to get any info on.

I would never recommend anyone use this company.

[craigp]

Just completed the CISSP course with itonlinelearning and to be honest I don't think it was worth the money they charge

the videos are about 45hrs in total and the same content is covered for free by cybrary in about 10hrs, shows how much waffle there is in the videos

after each module there's practice tests which are supposed to help identify if you've missed any info, these tests consist of 3 questions, hardly a comprehensive check of your grasp of the module.
only after you have completed all the modules do you get access to the final practice test. In this instance it's 59 questions which, for a 6 hour exam, doesn't give you the confidence to sit the exam.

There are far better options out there, certainly for CISSP, and I wouldn't look to use this company again

[spongeym]

I second Udemy, course content is great, and the majority of instructors update their course content. All available via a good app on iOS & Android, content can be downloaded also, perfect when on the train. Also found that Pluralsight content is pretty good, and the cost of the site over a year isn't too bad either.

[mdhd]

Udemy has got more content, reviews, instructors. So you can pick and choose. And those courses don't cost a fortune. They have sale going on just like DFS. So make sure you wait for a few days and don't pay any more than £15 for a course.

[ITonlinelearning]

Response to Previous Posts from ITonlinelearning

Hi,

We welcome feedback both positive and negative

However, having been made aware of this post here in August 2016 we felt we needed to add our own feedback to this in order to clarify some facts.

Our courses are normally sold excluding exams and this is made very clear on our webpages, emails and the invoice which highlighted this to the original poster.

Unfortunately, the original poster has not mentioned that as a result of this confusion, that once we spoke with him he was given a full refund.

With regards to ITOL Recruitment, they were an independent recruitment consultancy operating from the same building in which we are based. For a period of 6 months they were referring candidates to us who did not have the certifications required to work in the IT roles they had available. Any candidates completing the courses would then be referred back on completion of the CompTIA A+ exams.

Unfortunately, we felt that they were over promising to a number of candidates and therefore we decided to end this relationship with them in September 2016. We no longer receive any referrals from ITOL Recruitment.

As a company we specialise in providing individuals with accredited IT and Project Management courses and pride ourselves in the level of advise and guidance our consultants provide candidates looking to get ahead in the chosen careers.

We welcome feedback both positive and negative