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Previously on "Am I being impatient?"

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  • jmo21
    replied
    I needed my accounts expedited for new mortgage reasons a few years ago, and my accountant bumped me up the queue, and turned it around in a couple of days.

    Not an unreasonable ask, and I would have thought most would do the same.

    Leave a comment:


  • oilboil
    replied
    Originally posted by ApeShape View Post
    Tried that, fobbed off. Not that it would help anyway since they've effectively got me by the balls and they know it. Wonder if Maslin's wouldve snagged it by now.
    Why are you wondering if Maslins would have snagged your balls?

    Leave a comment:


  • northernladuk
    replied
    Originally posted by radish2008 View Post
    NLUK ...
    You might want to check everything again then

    Leave a comment:


  • radish2008
    replied
    Originally posted by ApeShape View Post
    Funny that, I'm with Gorilla too. Who's your accountant?
    NLUK ...

    Leave a comment:


  • Maslins
    replied
    Originally posted by ApeShape View Post
    Tried that, fobbed off. Not that it would help anyway since they've effectively got me by the balls and they know it. Wonder if Maslin's wouldve snagged it by now.
    There have been times in the past where we've been a bit behind, but lots of our accounts are getting accounts back (drafted & reviewed) within a week of us getting data atm. Even when we were a bit further behind, if a client had a reason for needing them more swiftly, we'd accommodate it.

    As NLUK said most clients are reasonable and not overly demanding unless they need stuff...so when they do demand something we try our best to accommodate it. Prioritising your work means putting other client work back a bit, so this only works nicely on the basis others without urgency are happy to wait a little bit longer accordingly.

    Leave a comment:


  • northernladuk
    replied
    Originally posted by ApeShape View Post
    Funny that, I'm with Gorilla too. Who's your accountant?
    Give Richard Hepburn a call and see if he can get it sorted.

    Leave a comment:


  • ApeShape
    replied
    Originally posted by radish2008 View Post
    I went through something similar in December when I was looking to switch to Nat West. They were helpful and said if I couldn't provide final year they would accept the previous 2 years along with current bank statements. However, Gorilla stepped up and did my final year accounts in a week after asking.
    Funny that, I'm with Gorilla too. Who's your accountant?

    Leave a comment:


  • radish2008
    replied
    I went through something similar in December when I was looking to switch to Nat West. They were helpful and said if I couldn't provide final year they would accept the previous 2 years along with current bank statements. However, Gorilla stepped up and did my final year accounts in a week after asking.

    Leave a comment:


  • northernladuk
    replied
    Originally posted by ApeShape View Post
    Still no signs of my year end from my accountant. I was given a timescale of 4-6 weeks back in mid December. And I'm told it's still ongoing? Ideally I'd like to finish my mortgage application some day (har har har)

    Or at least be able to jump on it as soon as I get another contract lined up...sigh
    It's not out of the ball park that but I'd certainly be mentioning the mortgage and asking if there was anyway to be bumped up the list. I did be pretty dischuffed if there was a valid reason for a hurry up and they couldn't just step up for the one time I needed something a bit quicker. Customers like to be treated well once in a while.

    Originally posted by ladymuck View Post
    It might just be my experience but I really don't believe accountants are that vindictive towards their clients.
    I'd agree but I would also expect a decent company to just go above and beyond a little if there was a pressing need like the OP's

    All that said its possible, if they are a bigger set up, they've either trimmed their staff or have some on furlough so are under prepared for the busy period. Balancing the quiet times with the busy and just falling short on the busy one.
    Last edited by northernladuk; 10 February 2021, 22:14.

    Leave a comment:


  • ladymuck
    replied
    It might just be my experience but I really don't believe accountants are that vindictive towards their clients.

    Leave a comment:


  • ApeShape
    replied
    Originally posted by ladymuck View Post
    It's worth a gentle nudge.
    Tried that, fobbed off. Not that it would help anyway since they've effectively got me by the balls and they know it. Wonder if Maslin's wouldve snagged it by now.

    Leave a comment:


  • ladymuck
    replied
    It's worth a gentle nudge.

    Leave a comment:


  • Lance
    replied
    Probably. It’s pisses me off how long it takes, and I know it only takes this long as it makes it harder/more expensive to change accountant when you’re well into the next year.

    Leave a comment:


  • ApeShape
    started a topic Am I being impatient?

    Am I being impatient?

    Still no signs of my year end from my accountant. I was given a timescale of 4-6 weeks back in mid December. And I'm told it's still ongoing? Ideally I'd like to finish my mortgage application some day (har har har)

    Or at least be able to jump on it as soon as I get another contract lined up...sigh
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