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When we moved from British Gas, they had no problem refunding via direct debit. Stick to your guns and get the cash back the right way - threaten a complaint to OFGEM.
Anglian water refunded no problem, but these feckers. "company Policy"
"Ask not what you can do for your country. Ask what's for lunch." - Orson Welles
Have told scottish useless power to send the cheques to us at our home address, we have a redirection on, hopefully we'll get the cheques and they won't slip through the redirection.
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