test please delete

[suityou01]

Now we know what went wrong. I think its called failure to pay attention to detail...

Agree. But seeing as 39 passengers got it wrong I think also some blame has to be taken by the airport for not displaying the detail in an easily legible format.

Also, if there is only one runway, how can both flights have the same scheduled departure time unless they take off side by side? Isn't that just an unnecessary confusion?

Also the Ryanair help desk say that every day at the same time they get mobbed with complaints about the same thing. Isn't it more profitable to just fix the glitch?

In this case I am a dumb end user, but if 50% of your user base complained about a feature they found unclear, even though you knew they were being thick, wouldn't you just fix it to keep them happy and off your back?

[zeitghost]

Morning all.



Another week commences in the slough of despond.

And to add to my joy, the recording of NCIS LA from last night stopped after 8 minutes.

Ho fecking hum.

[SimonMac]

Morning

WFH again, going full TWaT for the last few weeks of this gig, although I can now say I finish NEXT WEEK

[zeitghost]

Ah. Looks like it was a repeat.

Problemo solved.

[zeitghost]

And Longmire finishes next Sunday, so that'll solve the problemo completely.

[FiveTimes]

Morning
I missed my usual train this morning by 10/15 secs (I was at the correct platform and correct station) and ended up getting the later one.

Still got me into clientco before 08:30 so I can still leave at 16:30.

[barrydidit]

Agree. But seeing as 39 passengers got it wrong I think also some blame has to be taken by the airport for not displaying the detail in an easily legible format.

Also, if there is only one runway, how can both flights have the same scheduled departure time unless they take off side by side? Isn't that just an unnecessary confusion?

Also the Ryanair help desk say that every day at the same time they get mobbed with complaints about the same thing. Isn't it more profitable to just fix the glitch?

In this case I am a dumb end user, but if 50% of your user base complained about a feature they found unclear, even though you knew they were being thick, wouldn't you just fix it to keep them happy and off your back?

Suity is correct

I'm off for a lie down now.

[eek]

Suity is correct

I'm off for a lie down now.

I disagree as I actually think its intentional to have both flights at the same time.

Having them at slightly different times really wouldn't help as most people don't look at times but instead look at destinations and then head to the first gate that appears for that destination....

By having both flights at the exact same time I think Stansted hope people will check the flight code and head to the appropriate gate.

So what I think happens is Stansted have tried to solve problem a (people heading to the wrong gate based on destination) but created another problem (people heading to the wrong gate as they don't know what airline they are on)... The latter problem is probably one that airlines can treat as customer error so don't need to pay for...

[suityou01]

I just have to agree it's all my fault then eek. My CBT book has helped me muchly.

[NickFitz]

Agree. But seeing as 39 passengers got it wrong I think also some blame has to be taken by the airport for not displaying the detail in an easily legible format.

Also, if there is only one runway, how can both flights have the same scheduled departure time unless they take off side by side? Isn't that just an unnecessary confusion?

Also the Ryanair help desk say that every day at the same time they get mobbed with complaints about the same thing. Isn't it more profitable to just fix the glitch?

In this case I am a dumb end user, but if 50% of your user base complained about a feature they found unclear, even though you knew they were being thick, wouldn't you just fix it to keep them happy and off your back?

If 50% of my user base struggled to use a feature correctly, I'd expect to be fired for rank incompetence. Suggesting it was their fault would be sufficient proof that the dismissal was in no way unfair.

They (airport, airlines) fail, you are correct.