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I'm not having it - they need to change and I'm going to stand my ground, until the account manager comes upstairs and asks me to do as requested.
and the account manager has been and had a "word" with me. Apparently the customers doesn't like my tone in some of the emails I've sent.
They think I've been a bit sharp and un-friendly.
Like I give a f'ck !
and the account manager has been and had a "word" with me. Apparently the customers doesn't like my tone in some of the emails I've sent.
They think I've been a bit sharp and un-friendly.
Like I give a f'ck !
The account manager says the customer doesn't like to be told their wrong and we should avoid doing it.
WTF is that all about, they need to make a change, do it, send it to me, I'll process it and they can see the outcome.
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