Most of the financial systems the Bobs now maintain were initially fooked up by UK staff, we can't absolve ourselves of the blame, we set the sails wrong and jumped off the ship when the rocks appeared on the horizon.
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Why RBS now had twice big operational issues like this and some other banks like Barclays not?Originally posted by minestrone View PostComment
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Yes, why is it that some large companies have built systems that fail twice, whilst other large companies have built systems that haven't failed (yet)?Originally posted by AtW View Post
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Originally posted by AtW View Post
I think Barclays have went down big style...
Barclays Online OFFLINE: UK bank site, mobile app go titsup for the evening
Other than that I noticed Barclays don't even have a windows mobile app yet, I mean that must be 10 people taking a few months at the very most.Comment
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That link's to a story from last month...Originally posted by AtW View Post
Then they are all tulipe...Comment
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Last month is not long ago, 10 years ago it would have been ok ...Originally posted by NickFitz View PostComment
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Why the RBS computer keeps saying no – Telegraph Blogs
The root of the problem lies back at the beginning of the century, when RBS was in the middle of taking over a much larger English bank, NatWest. This patriotic cross-border raid was a great coup for the Royal Bank of Scotland and the man who responsible for coming up with the integration plan was Fred Goodwin
The Goodwin model was based on a simple and superficially brilliant idea, that the main functions of the new group would be centralised and then different existing brands using the same systems would operate in different markets. So RBS was the overall group brand, with RBS branches serving mainly Scotland, and with NatWest still aiming at England, Ulster bank the brand in Ulster, Citizens in the US, and so on. But they would all operate off the same RBS IT platform, human resources and property set-up all run from Edinburgh, producing the vast savings and increased profits. All fine if the centralised systems are good enough and enjoy sufficient investment.....
.......Then a fateful decision was made on the IT front after the takeover deal was agreed. The team looking at the options was led by John White, formerly of IBM, which had a big operation in Scotland. His team worked out quickly that the NatWest system was superior to the RBS computer system. It was a bigger bank and they had thought more clearly about these matters. Shouldn't they change course and dump the section on IT in the plan that Goodwin had drafted to persuade the City to back the RBS takeover? Why not put RBS customers on the much better NatWest platform?
They talked about it. It wasn't a case of Goodwin screaming and shouting. It was viewed as an option worth discussing. Then they crunched the numbers and confirmed that sticking with plan A and migrating NatWest's customers onto RBS's inferior and cheaper to run system would save more money. Goodwin and White discussed it and agreed.
The migration of customers over to the RBS system went ahead successfully and was hailed as a great success by the City. Very few problems were reported, at the time.........Comment
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Hard Brexit now!
#prayfornodealComment
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Yeah, right giggle isn't it?Originally posted by sasguru View PostThose fooking Indians, eh?
Thing is that things continued to work whilst the people that had maintained the systems for years & knew all its foibles continued to keep them up & running. Then those people were laid off and the responsibility for keeping the lights was handed to a mob that came in with the lowest bid.Comment
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