Fuuuming

[sasguru]

They've offered me £20.

I did explain that half a pair of semi decent shoes probably wouldn't cover losing my savings and sanity.

The real scandal is that you think a pair of semi-decent shoes can be had for £40.

[BrilloPad]

This is a regulatory **** up of on a fairly significant level. You would be getting more than 20 quid If you were shouting "I'll be phoning the FSA in the morning dead" or rather "I'll be getting my butler..."

Isn't it the FCA now? Based in moorgate?

At this point twitter and facebook become very useful too.

[Old Greg]

I can't deal with all the paparazzi. Not after last time.

That was the colonoscopy team. Bloody sedatives.

[Old Greg]

The real scandal is that you think a pair of semi-decent shoes can be had for £40.

+1. If I were Chief Exec of Lloyds, I'd be leaking the recording of that conversation to Contractor Weekly right now.

[bobspud]

I wonder if it's too much to hope that they've lost my mortgage account?

There are a number of people that have had them written off in the last year as part of the munge. I worked with one of the chaps that was involved in the merging of the mortgage book and it would appear that they were faced with a loan book of several million mortgages going back over 25 years all on different types of product with very different business rules depending on the bank that wrote the mortgage. Trying to normalise them had been "emotional". So the easiest option was to kill any mortgage under X value...

Mary, Sorry to hear of the woes. +1 For the set Dominic on them option then go for the FSA replacement as well (this will be regulated by the bit that has teeth!)

[MaryPoppins]

Isn't it the FCA now? Based in moorgate?

At this point twitter and facebook become very useful too.

I'm about to accept a contract with the FCA [Canary Wharf] actually.

The nearest TSB branch is about an hour away. Local banking my ass.

[cojak]

Isn't it the FCA now? Based in moorgate?

At this point twitter and facebook become very useful too.

Yes and they are VERY hot on TCF = Treating Customers Fairly.

Use the term 'TCF Regulations' - They'll love you when you do!

[doodab]

I'm about to accept a contract with the FCA [Canary Wharf] actually.

You might want to drop that into the next conversation you have with the Totally Stupid Bank.

[TheFaQQer]

There was an article in the Guardian this weekend about how it's going to become much easier to transfer your bank accounts. I don't think this is quite what they meant, though.

[bobspud]

I'm about to accept a contract with the FCA [Canary Wharf] actually.

The nearest TSB branch is about an hour away. Local banking my ass.

Good luck. I still have the scars... There were good guys there but mostly dross and arse coverers.