RBS 'Computer Glitch'

[Diver]

My NatWest savings account showing correct figure but my NatWest current account still screwed up and showing over £14,000 short.

I may be making my way to the bank in the morning, withdrawing everything and trotting across to Lloyds or Barclays with it if they haven't sorted it by tomorrow

[eek]

I think it's becoming clear that they have ****ed it to the extent that they can't actually fix it. I wonder how long it will take them to admit it.

They won't and they can't. However its clear some data has been lost and they haven't a clue what has been lost.

[NorthWestPerm2Contr]

I think it's becoming clear that they have ****ed it to the extent that they can't actually fix it. I wonder how long it will take them to admit it.

I don't think it is that bad. They managed to sort my account back within a few days. I imagine they will do whatever it takes to fix it, as the whole bank's existence will be depending on it.

On a related note - I will be starting at another Bank in a few weeks, hopefully this event bodes well for people from other banks... I imagine other banks will be looking at this and thinking S**T, we better invest more heavily in IT and stop outsourcing!

[bless 'em all]

I imagine other banks will be looking at this and thinking S**T, we better SAY WE'LL invest more heavily in IT and stop MENTIONING outsourcing!

A more likely scenario. Good luck with the 'bank' BTW. Can you say which one it is ... just to give everyone on here a heads-up?

[TimberWolf]

My NatWest savings account showing correct figure but my NatWest current account still screwed up and showing over £14,000 short.

I may be making my way to the bank in the morning, withdrawing everything and trotting across to Lloyds or Barclays with it if they haven't sorted it by tomorrow

Barclays - pan/fire. Why not go somewhere decent (and non-Indian) like First Direct.

[NorthWestPerm2Contr]

A more likely scenario. Good luck with the 'bank' BTW. Can you say which one it is ... just to give everyone on here a heads-up?

I Work in BI dude not banking systems and infrastructure.

[NorthWestPerm2Contr]

Barclays - pan/fire. Why not go somewhere decent (and non-Indian) like First Direct.

I have heard good things about First Direct, but that is mainly because they are so small it is easier to control things. The big banks are so big that they are like a sieve with massive holes in it when it comes to money and direction...

[EternalOptimist]

got an email yesterday for banking opp norf, 1.5 * my normal rate

looks like they (or someone) is ready to chuck some money at this

[Diver]

Barclays - pan/fire. Why not go somewhere decent (and non-Indian) like First Direct.

Good thinking!

Although I see a sudden rush to employ UK IT staff on the horizon.

[TimberWolf]

got an email yesterday for banking opp norf, 1.5 * my normal rate

looks like they (or someone) is ready to chuck some money at this

They (we) have been chucking money at this for a while:

We must recognise that the Government put £45 billion into the Royal Bank of Scotland on behalf of the country. That is £2,500 for every working family in the country. The most important thing is that we get that money back. We need RBS to return to health. It has to deal with its bad loans and the trouble that it got into, and it has to grow the rest of its business. We will then be in a position to return to people the money that they put into the bank. That is what matters most.
We must recognise that the...: 7 Mar 2012: House of Commons debates - TheyWorkForYou

Add another 1/10 billion they optimistically reckon this debacle has cost, plus for fixing it long term and then add in the losses they make each year and it adds up to a tidy sum. Oh, and mega bonuses, let's not forget what matters most.