Hotel double booking

[Sands of Time]

Thank you all for your replies. This was supposed to be a private Easter booking , not for work. The manager could not find any alternatives, either at the hotel or anywhere else as it's all booked in the area for Easter. Eventually I got the refund back and decided to go back home. It's sad, I'll take revenge by leaving a negative review on the booking website. Done and dusted. Have a nice Easter.

Name and Shame!

I'll leave a cr@p review too!




Tone

[BrilloPad]

Thank you all for your replies. This was supposed to be a private Easter booking , not for work. The manager could not find any alternatives, either at the hotel or anywhere else as it's all booked in the area for Easter. Eventually I got the refund back and decided to go back home. It's sad, I'll take revenge by leaving a negative review on the booking website. Done and dusted. Have a nice Easter.

Why not ask for a free night in the future as compensation instead?

[BrilloPad]

Only 's use the term 'sue' when trying to sort our a minor dispute.

You could try ringing your mummy.

How did you become forum personality of the year?

Oh yeah - cuk is full of knobs and trolls and you are a sasguru squared.

[AtW]

The way things go I reckon Malvolio will be CUK Personality of the Year 2012 ...

[bless 'em all]

Why not ask for a free night in the future as compensation instead?

Get there before they give your room away though.

[northernladuk]

How did you become forum personality of the year?

Oh yeah - cuk is full of knobs and trolls and you are a sasguru squared.

Coming from you I will take that a compliment.

[Freamon]

I'm sure they'll sort it out for you. What about the honeymoon suite?

Not a bad idea, and it might impress the other element of his booking for the evening as well.

[Freamon]

Happened to me at the Travel Inn in Cheltenham.

I was not a happy lizard, having put about £10k through their books over the previous year.

That'll teach you to go to somewhere like Cheltenham.

[d000hg]

So it's Easter Saturday 2pm afternoon and the manager of the hotel I've booked has just told me that the room I've already paid for has been double booked and given to somebody else. Besides having the room refunded, what else can I do? Do I have any legal protection? Can I sue the hotel? Forgodssake it's Easter Saturday, where else can I find a room for this weekend?

Disappointing, you didn't even hint the double booking was due to using Microsoft software.