Went to strada (tower bridge) with some mates fri. evening. Didn't book so was told we had to wait around 20-30mins. Not too bad so went to the bar. Only 2 people in front of me ordering 2 drinks each. 15mins later I was still waiting. I ordered 3 large glasses of wine. Took him 5 mins to do that. When the bill arrived 2 mins later as he didn't know how the till worked it came to £19 odd pounds. I gave him a £20 note. He went to the till and didn't come back with any change. He started serving the next person. I asked him where my change was. He showed me the receipt. I said it's £19.20. He said look below that. There's a 10% service charge. Its actually over £20. I told him that I'm not paying 10% service charge for drinks while I'm waiting for a table and it had taken him 20mins to get me a drink. For some reason he then lost the ability to understand English. Eventually got my change.
What a blimming cheek. Just assumed everyone was going to pay him a tip. I don't see why I should pay a tip for a bar man and especially someone who can't do his job properly. When I go to the pub they don't ask for tips.
Why do restaurants put a '10% discretionary service charge' on the bill.
A colleague next to me said they're probably only on min. wage and they've got to make their living some how. Sorry but that's not my problem. I prefer to give money to people who really need it through charities not people on min. wage.
It doesn't happen anywhere else. If I want to leave 10% I will. If I go to a shop and they provide a very good service I don't leave a 10% tip. I will ask for the store manager afterwards and tell him what great service I got.
Am I wrong here?
What a blimming cheek. Just assumed everyone was going to pay him a tip. I don't see why I should pay a tip for a bar man and especially someone who can't do his job properly. When I go to the pub they don't ask for tips.
Why do restaurants put a '10% discretionary service charge' on the bill.
A colleague next to me said they're probably only on min. wage and they've got to make their living some how. Sorry but that's not my problem. I prefer to give money to people who really need it through charities not people on min. wage.
It doesn't happen anywhere else. If I want to leave 10% I will. If I go to a shop and they provide a very good service I don't leave a 10% tip. I will ask for the store manager afterwards and tell him what great service I got.
Am I wrong here?
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