Another classic in the world of retail.
Started to sell a fantastic line of candles last October, bit of a brand leader and they fly out of the door! Sold £1500 worth since October over 3 orders. We've become known for these.
Placed my fourth order only to get an email. Sorry, due to an earlier clash of interests we cannot supply you. Sorry!
Turns out they sell to another shop a few miles away and have just realised(I didnt) and so they are saying they don't like to tread on peoples toes.
I rang up and wanted to speak to the director. He didnt get back, so I phoned again today having recieved an email saying that they had reconsidered, but the answer was still NO!
I explained in the no uncertain terms that they had damaged my business and he needs to reconsider. He was a real bedwetter, stammering at the other end of the phone and stated he would talk to the other director. I told him I would phone him on Monday.
Anyway, regardless they will say they wont do it. I estimate the loss of sales to be about £1500 and will need to find someone else (which is actually quite difficult to find decent stuff)
Do you think it unreasonable that on Monday after they reject, I send them a letter that I am taking them to small claims court for damages as they have broken an implied contract to supply?
Started to sell a fantastic line of candles last October, bit of a brand leader and they fly out of the door! Sold £1500 worth since October over 3 orders. We've become known for these.
Placed my fourth order only to get an email. Sorry, due to an earlier clash of interests we cannot supply you. Sorry!
Turns out they sell to another shop a few miles away and have just realised(I didnt) and so they are saying they don't like to tread on peoples toes.
I rang up and wanted to speak to the director. He didnt get back, so I phoned again today having recieved an email saying that they had reconsidered, but the answer was still NO!
I explained in the no uncertain terms that they had damaged my business and he needs to reconsider. He was a real bedwetter, stammering at the other end of the phone and stated he would talk to the other director. I told him I would phone him on Monday.
Anyway, regardless they will say they wont do it. I estimate the loss of sales to be about £1500 and will need to find someone else (which is actually quite difficult to find decent stuff)
Do you think it unreasonable that on Monday after they reject, I send them a letter that I am taking them to small claims court for damages as they have broken an implied contract to supply?
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