VistaPrint scam!

[Lemmurk]

Vista print debits

I commented earlier today on a debit going out on my bank account from vista print...
I called them on 0800 4960358 and cancelled the vist pro that I signed up for without knowing....
No refunds but at least I'll stop being billed for nothing..

The number again 0800 496007243 (eastern Time) The are 5 hours behind UK time so they start their day opens 13:00 UK time

Good luck
Lemmurk

[TheFaQQer]

I had a similar problem, the bank said they could not help. To cut a long story short, the bank was were wrong and were obliged to stop them. It took several hours on the phone to sort it out, The trick is not to give up and talk to the top people in the bank

The direct debit guarantee says

customers can cancel a direct debit at any time by writing to their bank or building society.

Linky

If the bank mess it up, or the charges change without the supplier telling you, then you have rights.

[DimPrawn]

The direct debit guarantee says


Linky

If the bank mess it up, or the charges change without the supplier telling you, then you have rights.

It's not a direct debit, it's a recurring charge on your credit of debit card. They are making millions on this scam as there's no way for the banks to refund a recurring charge and they won't cancel it either.

My bank suggested the easiest way to stop them would be to cancel the card and order new ones. Legalised scamster s

[bless 'em all]

there's no way for the banks to refund a recurring charge and they won't cancel it either.

My bank suggested the easiest way to stop them would be to cancel the card and order new ones. Legalised scamster s

Utter BS. The charge will be billed against your old card number then some process at the bank tracks it through and feeds the new number back. It might take a month or so but eventually you'll see the charges appear again.

It took me 2 years to get AOL to cancel a charge on my debit card for a dial-up internet connection.

The only way is to stop it if you can't get whoever is charging your card is to change banks.

[TheFaQQer]

It's not a direct debit, it's a recurring charge on your credit of debit card. They are making millions on this scam as there's no way for the banks to refund a recurring charge and they won't cancel it either.

My bank suggested the easiest way to stop them would be to cancel the card and order new ones. Legalised scamster s

Thank goodness I paid by PayPal on my last order, then

Even if the bank cancels your credit card, then they can still charge it, as I found out at one stage.

[Paddy]

The direct debit guarantee says


Linky

If the bank mess it up, or the charges change without the supplier telling you, then you have rights.

Mine was an argument because HSBC debit card was marked also as VISA debit. HSBC said it had nothing to do with VISA. VISA said it was an HSBC problem. It took months to sort out but HSBC admitted their staff had given the wrong information.

[d000hg]

These scams have been going on for years, certainly were when I first got business cards on forming my Ltd.

[Jeff Maginty]

..

[xoggoth]

Pretty sure I've used Vistaprint in remote past too, no problem then. JM's comment above is right, there was something in Ripoff Britain a few weeks back about people singing up to things and having no legal right to get out, it pays to be very careful. If unsure, always read and save terms and conditions.

Actually, skip the if unsure bit. I would have said before reading this that Vistaprint was a reputable company and unlikely to be a problem.

PS When I said JM's comment was right, obviously I was referring to the main comment, not the big fat lardy woman thing. The chap has no taste!

PPS Would this be a thing trading standards should also look at? Obviously etc.

[craig1]

I got advice from a very helpful young lady at my bank on how to stop these when I got hit a while ago. Get a credit card only for these transactions and get it from a major provider rather than a budget one, pay it off in full every month. If a transaction refuses to stop and the card company get iffy then threaten to close the entire account, if they still won't help then get a new account and transfer the recurring authorities you want to keep to it. Cancel the old card and send a written statement that you have no valid transactions expected on the account and that you explicitly refuse any liability for charges they honour without your permission.

Bit of a pain but it's apparently the easiest way to get shot of a leech.