NHS App - where did my data go?

[ladymuck]

As some here have worked within the NHS digital area, perhaps some light can be shed...

I have just changed GPs, on account of moving house. I used to be able to see all my test results and other gubbins on the NHS App. Since changing GPs and having to re-register for the NHS App, all that data is gone. I now can't double check when I last had a smear test, or what my cholesterol was when I had blood test, etc.

Is this expected functionality? That the only data you see is what has been input by your current GP?

[ladymuck]

I found a web page to raise a query with the team so will see what they come back with.

[SueEllen]

Some GP practices don't allow you to see all your data.

Mine doesn't.

[vetran]

NHS App - where did my data go?

Answer according to the conspiracy theorists apparently is everywhere!

[malvolio]

Some GP practices don't allow you to see all your data.

Mine doesn't.

Interesting. Here's a thought - its your personal data, on what basis are they refusing to let you access it?

Put another way, I'm on a "well man" clinic programme, meaning I have to keep track of routine blood results and other esoterica such as weight and BP so I can do stuff like amend the diet if something's going out of range. That would be near impossible without the raw data and the historical trend analyses...

[Dark Black]

As some here have worked within the NHS digital area, perhaps some light can be shed...

I have just changed GPs, on account of moving house. I used to be able to see all my test results and other gubbins on the NHS App. Since changing GPs and having to re-register for the NHS App, all that data is gone. I now can't double check when I last had a smear test, or what my cholesterol was when I had blood test, etc.

Is this expected functionality? That the only data you see is what has been input by your current GP?

Out of interest, why did you have to re-register for the NHS App - surely you just add you new GP surgery to the existing account?

[SueEllen]

Interesting. Here's a thought - its your personal data, on what basis are they refusing to let you access it?

I can get paper copies of test results and medical records but can't get them on the app.

This makes it tulip if I want to discuss a medical issue with a healthcare practitioner who isn't at my GPs practice as I have to collate the information I think they need before hand.

[Zigenare]

I can get paper copies of test results and medical records but can't get them on the app.

This makes it tulip if I want to discuss a medical issue with a healthcare practitioner who isn't at my GPs practice as I have to collate the information I think they need before hand.

A first world ******* problem. Oh dear, 'ow sad, never mind.

[malvolio]

A first world ******* problem. Oh dear, 'ow sad, never mind.

If you have no idea of the problem probably best not to try to be clever.

HTH

[vetran]

If you have no idea of the problem probably best not to try to be clever.

HTH

You know this is general right?