It's not all about "affording a permie". Most service desks* are subject to wide seasonal demand variations so being able to pick up and put down resources is a key business requirement. So a bad example in that particular case. In fact for most trades and most occupations, you need a core staffing level and the ability to add resources to deal with exceptions to BaU, be it a new project, building a car park, whatever. Arguing the cost of permie vs contractor is not all that relevant, except to say loudly that permies are always more expensive.
* Help desks are so 90s....
* Help desks are so 90s....
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