Pretty sure a fairly sizable IT recruitment agencies ineptitude has just cost me a six figure contract. Any legal recourse, given that they claimed that my CV had been submitted when it had not? Or is it a case of suck it up and don't bother whinging as it would only mean that I am on their 'do not work with' list?
A little background -
Applied for role on Tuesday, junior recruiter calls five minutes later and, following my consent, claims that I have been submitted - e-mail to that effect received.
Promised feedback within the week. Call on Friday to find she has no recollection of me and initially claims not to have received my CV. This story changes rapidly once I query the 'your CV has been submitted' e-mail to, 'the portal I applied through was/is down and my CV was sent across and she would be in touch shortly.
Didn't feel comfortable with junior recruiters poor attitude so searched out the account manager - had a chat with her and determined my CV had not been submitted or even seen. Queried why and was told the junior recruiter, 'had not handled the situation very well'. No apology or further explanation offered.
Subsequently contacted, by the account manager, on Friday afternoon with the offer of an interview for the role the following Tuesday, which I accepted.
The account manager then called late on Monday afternoon to say the client had already offered the position to someone who had interviewed last week and I was no longer required.
Needless to say, I am somewhat annoyed by this, but am unsure whether to bother pursuing it any further with the risk of alienating myself with the agency.
A little background -
Applied for role on Tuesday, junior recruiter calls five minutes later and, following my consent, claims that I have been submitted - e-mail to that effect received.
Promised feedback within the week. Call on Friday to find she has no recollection of me and initially claims not to have received my CV. This story changes rapidly once I query the 'your CV has been submitted' e-mail to, 'the portal I applied through was/is down and my CV was sent across and she would be in touch shortly.
Didn't feel comfortable with junior recruiters poor attitude so searched out the account manager - had a chat with her and determined my CV had not been submitted or even seen. Queried why and was told the junior recruiter, 'had not handled the situation very well'. No apology or further explanation offered.
Subsequently contacted, by the account manager, on Friday afternoon with the offer of an interview for the role the following Tuesday, which I accepted.
The account manager then called late on Monday afternoon to say the client had already offered the position to someone who had interviewed last week and I was no longer required.
Needless to say, I am somewhat annoyed by this, but am unsure whether to bother pursuing it any further with the risk of alienating myself with the agency.
Comment