The two biggest changes are:
1) offshoring of the technical parts of IT to know-nothing incompetent dumbos, largely in India.
2) the growth of on-shore know-nothing incompetent dumbos in the non-technical parts of IT.
I'm fairly sure that 1) is a consequence of 2).
On the plus side, the priesthood of IT has largely disappeared in favour of more customer-centric models.
1) offshoring of the technical parts of IT to know-nothing incompetent dumbos, largely in India.
2) the growth of on-shore know-nothing incompetent dumbos in the non-technical parts of IT.
I'm fairly sure that 1) is a consequence of 2).
On the plus side, the priesthood of IT has largely disappeared in favour of more customer-centric models.
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