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They make cash from the call charges. I use them for my 0845 number. They do VoIP and fax to email as well for free. Very reliable and good service and there is definitely a human presence unlike some telecoms providers.
Get a virtual office at a local business centre. It'll cost around 100 notes a month. It should give you a legitimate mailing address, telephone answering services, use of breakout areas, use of meeting rooms (supplementary fee) then when things take off you can take a serviced office in there...
Plan B is ready but the advice I've been given is that I need to make the company look bigger than it actually is as the clients I need are in the big league.
create a very recognisable, unforgettable - BRAND.
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