82%
82% sounds low it should be around 85 + if they are using the same model as us. Do check what your accountant is getting in fees as I suspect on this retention about 5%+ ?
82% sounds low it should be around 85 + if they are using the same model as us. Do check what your accountant is getting in fees as I suspect on this retention about 5%+ ?

Ahh, ask him how much his referral fee is...
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