SC Completed query?

[everfor]

I received email from my client Departmental Security Officer saying that my SC clearance has been issued for xx years and said shortly you will receive the paperwork. Almost 5 weeks past now, no paperwork received, but in nsv.mod.uk portal still my case is showing as in progress. When i re-checked with client DSO , she said no need to bother online status just show my email. is anybody has same experience? what is role of DSO?

[Lance]

I received email from my client Departmental Security Officer saying that my SC clearance has been issued for xx years and said shortly you will receive the paperwork. Almost 5 weeks past now, no paperwork received, but in nsv.mod.uk portal still my case is showing as in progress. When i re-checked with client DSO , she said no need to bother online status just show my email. is anybody has same experience? what is role of DSO?

You don't get the paperwork. It will be held by your client who sponsored you.
Are they letting you do the work now?

[everfor]

You don't get the paperwork. It will be held by your client who sponsored you.
Are they letting you do the work now?

Yes they allowing me to do work. Even client hasn't received the paperwork, just email confirmation from DSO officer.. just wondering, why nsv.mod.uk portal showing my case in progress after 5 weeks for confirmation.

[hlds]

If the portal shows "in progress" and not "completed" sounds like someone's told you duff info

[fatJock]

Yeah .... would be marked complete on portal. Get client to ask for SC ref number - each clearance will have one, makes tracking them down for transfer easier. Just gone through that process myself and helped significantly.