Originally posted by PortSalutBoss
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The agency provides a service to the client. The client pays the premium.
The umbrella provides a service to me. I pay for that service.
Hence why contractors rate umbrella companies and also hence why clients should be the ones rating agencies.
Here's a hypothesis for you:
If ten candidates go in for a gig via a particular agency and one gets it, one in ten will think they're a good agent, two at most.
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