HMRC 'on-hold' time

[vadhert]

Sitting here pleasantly listening to HMRC's lovely music.

Current time is 43 minutes and 34 seconds.

Any minute now

[Murder1]

What music is it out of interest?

[vadhert]

I'm not sure but its slightly hypnotic

[DaveB]

Sitting here pleasantly listening to HMRC's lovely music.

Current time is 43 minutes and 34 seconds.

Any minute now

Use the time to crasft a complaint to the Ombudsman. And then Tweet @HMRCcustomers to let them you you are

[gables]

Sitting here pleasantly listening to HMRC's lovely music.

Current time is 43 minutes and 34 seconds.

Any minute now

Makes the 18mins I waited pale into insignificance

[vadhert]

1 hour 12 mins

Is this worthy of a ?

[AJ1982]

Isn't that why we hire accountants?

[ContrataxLtd]

Isn't that why we hire accountants?

We get special numbers to call to get through to HMRC, answered much quicker with more knowledgeable staff apparently. It's helped us no end but I get the impression it's just made things worse when the public try and call.

[AJ1982]

We get special numbers to call to get through to HMRC, answered much quicker with more knowledgeable staff apparently. It's helped us no end but I get the impression it's just made things worse when the public try and call.

And where on the black market can we find these number? Ill open the bidding at a tenner

[ContrataxLtd]

And where on the black market can we find these number? Ill open the bidding at a tenner

The numbers are on the HMRC website but they'll just hang up if you aren't an agent unfortunately so it is only useful if your accountant rings up for you.

Can I claim my free tenner