There is a clause in the contract which is saying that I agree to fix any 'defective services' post contract end at my own cost, as long as I am notified within 4 wks of the contract end.
Anyone else come across this?
This wasn't an issue when I signed at the start, but since being on the project, it is more pertinent now we are nearing project go live & I can understand business behaviour. From the beginning the business users have deemed the majority of system changes as 'critical' and 'bugs' when they are rarely critical (i.e. total fail), and are usually additional requirements rather than bugs. Unfort these users seem to hold sway and my real fear is that post end, they will have a list of things they percieve (rightly or wrongly) as bugs, and therefore demand I fix them. Apart from anything, there are a few devs on this so it may not even be my issue/smthing may have changed post delivery. But the intersting phrase is 'services' and not 'issues' - services seems to imply something quite generic which could be anything depending on how you look at it.
I am due to sign a renewal shortly and I am seriously thinking now of backing out, which will mean I can leave before go live - and I think will be safer in view of this.
Should I be worried? Suggestions?
Anyone else come across this?
This wasn't an issue when I signed at the start, but since being on the project, it is more pertinent now we are nearing project go live & I can understand business behaviour. From the beginning the business users have deemed the majority of system changes as 'critical' and 'bugs' when they are rarely critical (i.e. total fail), and are usually additional requirements rather than bugs. Unfort these users seem to hold sway and my real fear is that post end, they will have a list of things they percieve (rightly or wrongly) as bugs, and therefore demand I fix them. Apart from anything, there are a few devs on this so it may not even be my issue/smthing may have changed post delivery. But the intersting phrase is 'services' and not 'issues' - services seems to imply something quite generic which could be anything depending on how you look at it.
I am due to sign a renewal shortly and I am seriously thinking now of backing out, which will mean I can leave before go live - and I think will be safer in view of this.
Should I be worried? Suggestions?
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