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I'd agree with both. I have always been happy with Santander business banking too, but HSBC is the one I'd pick as best.
The only thing that annoys me is the bank statements don't run in sync with calender months, so every time I download my statements so I can poke them into InTouch's portal, I have to chop the files about and use a mixture of past statements and "recent transactions" - which are saved in slightly different formats.
Have you tried calling them to change the statement dates? I did that a year ago, and it is smooth calender month statments now.
HTH.
Dave.
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