On hold

[LisaContractorUmbrella]

to speak to someone at HMR&C - could someone wake me up in a couple of hours

[Clare@InTouch]

Have you got the funky hold music though? The one that stops every so often, gets your hopes up, then plays a record message from a Scottish lady to tell you that "your call will be answered as soon as possible"?

I often forget why I've called them when I'm on hold so long

[LisaContractorUmbrella]

Yep certainly have - sounds like a demented duck 8 minutes now and no sign of anyone answering - if we ran our businesses like this.....well we wouldn't have one

[northernladuk]

I often forget why I've called them by the time I have dialled the number

FTFY

[northernladuk]

Yep certainly have - sounds like a demented duck 8 minutes now and no sign of anyone answering - if we ran our businesses like this.....well we wouldn't have one

Could be worse, you could have to speak to them, then Talk Talk to sort your phone out and finally Santander to do some business transactions... Covered the top 3 wooden spoon winners in a day.. if your blood pressure could take it...

WOODEN SPOON AWARDS: You branded HMRC's service hopeless and tax boss Lin Homer wouldn't even collect our award | This is Money

[Alias]

I normally block my number and dial their international numbers line...gets through with minimum wait

[LisaContractorUmbrella]

Could be worse, you could have to speak to them, then Talk Talk to sort your phone out and finally Santander to do some business transactions... Covered the top 3 wooden spoon winners in a day.. if your blood pressure could take it...

WOODEN SPOON AWARDS: You branded HMRC's service hopeless and tax boss Lin Homer wouldn't even collect our award | This is Money

Not sure it could be any worse NLUK - 15 minutes and counting Oh no wait someones answered - we are now going trough security And now I'm on hold again

[northernladuk]

Not sure it could be any worse NLUK - 15 minutes and counting Oh no wait someones answered - we are now going trough security And now I'm on hold again

Get us a cuppa while you are waiting..... I would ask Clare but it doesn't taste the same after a hard kick in the nuts.

[LisaContractorUmbrella]

I normally block my number and dial their international numbers line...gets through with minimum wait

Great idea

[LisaContractorUmbrella]

Ok call over - 18 minutes - conclusion "we got it wrong - sorry"