Leaving SJD

[Sally@InTouch]

Have you seen Clare from InTouch? It would be a blood bath!!

It's perhaps just as well you're not a contractor accountant then northernladuk

[northernladuk]

It's perhaps just as well you're not a contractor accountant then northernladuk

It is debatable whether I am cut out for contracting or not let alone accounting! What a way to go though

[Old Greg]

It is debatable whether I am cut out for contracting

No it's not. You used the word 'job' earlier instead of 'role'.

[northernladuk]

No it's not. You used the word 'job' earlier instead of 'role'.

I did?? Ahh well I was using the 5th definition of job from Dictionary.com I think which say...

the material, project, assignment, etc., being worked upon: The housing project was a long and costly job.

Must have been that surely

[Old Greg]

i did?? Ahh well i was using the 5th definition of job from dictionary.com i think which say...



Must have been that surely

yacncotbac.

[northernladuk]

yacncotbac.

[Old Greg]

One word?

Sounds like booty?

[JtotheD]

Unhappy customer

I'm a contractor using SJD and I'm not happy at all with the service.

I only ever get to speak to the Accountants assistant. SJD put on their website that if we don't respond to you same day (provided email is before blah blah) we will refund you that months installment, great, but the response you get is an auto reply saying thank you for your email I will respond to you in full shortly, which usually is over a week with me chasing! I called to complain and they just kept putting me through to my accountant...

I'm now looking to leave, as SJD have not done my end of year accounts am I able to get money back? They have sent me a couple of emails and done my VAT nothing else (I set the company up myself). I'd be interested if anyone else has had similar issues, or can advise me?

As a side I do accept that this may be the particular accountant not necessarily a reflection of SJD as a whole but this is my experience and that is all I can go off.

[malvolio]

I'm a contractor using SJD and I'm not happy at all with the service.

I only ever get to speak to the Accountants assistant. SJD put on their website that if we don't respond to you same day (provided email is before blah blah) we will refund you that months installment, great, but the response you get is an auto reply saying thank you for your email I will respond to you in full shortly, which usually is over a week with me chasing! I called to complain and they just kept putting me through to my accountant...

I'm now looking to leave, as SJD have not done my end of year accounts am I able to get money back? They have sent me a couple of emails and done my VAT nothing else (I set the company up myself). I'd be interested if anyone else has had similar issues, or can advise me?

As a side I do accept that this may be the particular accountant not necessarily a reflection of SJD as a whole but this is my experience and that is all I can go off.

Yeah right. Several thousand contractors must be similarly blighted by their appalling service.

Here's a thought. Drop an email to Simon Dolan and ask him for an explanation.

[LisaContractorUmbrella]

I'm a contractor using SJD and I'm not happy at all with the service.

I only ever get to speak to the Accountants assistant. SJD put on their website that if we don't respond to you same day (provided email is before blah blah) we will refund you that months installment, great, but the response you get is an auto reply saying thank you for your email I will respond to you in full shortly, which usually is over a week with me chasing! I called to complain and they just kept putting me through to my accountant...

I'm now looking to leave, as SJD have not done my end of year accounts am I able to get money back? They have sent me a couple of emails and done my VAT nothing else (I set the company up myself). I'd be interested if anyone else has had similar issues, or can advise me?

As a side I do accept that this may be the particular accountant not necessarily a reflection of SJD as a whole but this is my experience and that is all I can go off.

Interesting first post - always wary of complaints about big accountancy firms when it comes from a first time posted