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SJD Accountancy or Nixon Williams

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    #41
    Originally posted by Martin at NixonWilliams View Post

    Yes, I will hold my hands up that we have made a couple of small errors in the short time you were a client with us (chasing you for some initial documents we already had and sending you an incomplete starter pack) but this are quite minor things in my opinion.
    Wrong attitude IMO. If a customer feels the service is bad enough to leave then it isn't "minor" no matter your personal opinion.

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      #42
      For the purposes of balance I have also recently transferred from SJD to NW, following over a year of indifferent service from SJD (I had been with them for 4) the recent fee increase was the trigger, but even then I rang to provide feedback, what I got in return was a call chasing for an approval I had already provided without reference to my concerns..

      Service from NW so far has been impeccable.
      Proud owner of +5 Xeno Geek Points

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        #43
        Originally posted by Epiphone View Post
        Wrong attitude IMO. If a customer feels the service is bad enough to leave then it isn't "minor" no matter your personal opinion.
        I wouldn't normally agree. Look at the two numpties who went to task over Parasol and threatened to leave. Was their fault (and a slightly complex payslip) so isn't always the suppliers fault that causes a customer to leave.

        You right in general but this isn't a defacto standard IMO.
        'CUK forum personality of 2011 - Winner - Yes really!!!!

        Comment


          #44
          Hi, just a comment on this thread in case anyone else finds themselves in the same position as me.

          I recently signed up for my first contract, and being a novice in this, first thing i did was to form a company online before looking for an accountant. (i realised afterwards that many accountancy firms were offering company registration as a part of their package)

          After some browsing through the forums and talking to a few people, i narrowed my choices down to SJD or NW. From what i researched so far, both seem to have a very good reputation.

          I gave a phone call to both of them asking whether they can help me with VAT and PAYE registrations as well as opening an account with Cater Allan bank.

          SJD's response was that they would do these for me but since i didn't initially take their company forming package
          (which was £125+VAT), i would have to pay extra for each of these, which means VAT registration (£50+VAT), PAYE (£50+VAT) and bank account opening (£50+VAT).

          They also indicated that i could do all these online for free myself, with the exception of bank account opening at Cater Allan, which requires a £5000 deposit from people who don't go through an accountancy firm to open accounts with them.

          Nixon Williams's response was that they would do all these free of charge and the only payment they would require is the monthly accountancy costs of £75 + VAT which is somewhat cheaper than SJD anyway.

          So my choice was to go with NW based on these facts. I just filled in an application form with them, and i'll be expecting a call tomorrow morning for registration.

          Comment


            #45
            Originally posted by cyphersoft View Post
            Nixon Williams's response was that they would do all these free of charge and the only payment they would require is the monthly accountancy costs of £75 + VAT which is somewhat cheaper than SJD anyway.
            Ive just had a quote for moving my accounts over to NW, and when I noticed their prices are now 95+vat, I thought thanks, but no thanks.

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              #46
              Good accountants are free...Good accountants are free..Good accountants are free...Good accountants are free...Good accountants are free...Good accountants are free...Good accountants are free...Good accountants are free...Good accountants are free...Good accountants are free...



              HTH
              Blog? What blog...?

              Comment


                #47
                Originally posted by stuart_75 View Post
                Ive just had a quote for moving my accounts over to NW, and when I noticed their prices are now 95+vat, I thought thanks, but no thanks.
                Last week I signed them up for 75 + VAT.

                Comment


                  #48
                  Originally posted by rdglad View Post
                  Last week I signed them up for 75 + VAT.
                  I think they have various different service levels. It is more expensive if you want a dedicated accountant. Stand to be corrected but that is my understanding
                  P.S. What Spreadsheet? Revolutionising the contracting market again.

                  Comment


                    #49
                    Our fee is £95+VAT per month for our Premier Service, this has recently been increased however, is still one of the most competitive rates in a market where some companies charge up to £195+VAT per month!

                    ALL of our clients receive a dedicated account controller, they have this person's direct dial and email address and can correspond with them at any time for any questions or queries they may have.

                    Comment


                      #50
                      Originally posted by simonsjdaccountancy View Post
                      I think they have various different service levels. It is more expensive if you want a dedicated accountant. Stand to be corrected but that is my understanding.
                      They also have smaller cars than us, offices are not as nice and they look like a set of tramps
                      Originally posted by Martin at NixonWilliams View Post
                      Our fee is £95+VAT per month for our Premier Service, this has recently been increased however, is still one of the most competitive rates in a market where some companies charge up to £195+VAT per month!

                      ALL of our clients receive a dedicated account controller, they have this person's direct dial and email address and can correspond with them at any time for any questions or queries they may have.

                      And the SJD guys couldn't count if their lives depended on it, have girly colours in their logos and are all soft jessies
                      Ding Ding... Round 1... FIGHT!!!!

                      'CUK forum personality of 2011 - Winner - Yes really!!!!

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