Company details and bank account not matching?

[ApeShape]

Doing some chasing, one of my clients has lapsed on the due date of an invoice. They've asked me to confirm my bank details and have suggested that they don't match my company name. They're going to settle it of course....

Any thoughts on why this happens? I might have had this issue with the bank details / company name mismatching before... Obviously on my invoices my bank details are definitely correct!!

[vwdan]

I assume this is the new payment protection thing that banks have introduced? If so, whatever they're putting in needs to match exactly to the letter.

So if you signed up with MyCo Consulting Limited or MyCo Consulting Mgmt Limited that's what they need to put in their banking. Not MyCo Consulting Ltd, or MyCo Consulting Management Ltd etc.

[ladymuck]

The trouble also is that there's a character limit when setting up payments. So The Best Little Consultancy Company Limited may be a valid name but you can only put the first 8 (? maybe more) characters into a payment field. This then fails the matching check. All it needs is a human to look at it and tick an override option or some such.

It's a nice idea but rather poorly implemented.

[eek]

The trouble also is that there's a character limit when setting up payments. So The Best Little Consultancy Company Limited may be a valid name but you can only put the first 8 (? maybe more) characters into a payment field. This then fails the matching check. All it needs is a human to look at it and tick an override option or some such.

It's a nice idea but rather poorly implemented.

It's the correct idea - the issue here is (as is always the case) implementing a solution where the response to an issue is not escalate to resolve and fix but a blanket No.

[Scruff]

Scan one of YourCo.'s bank statements, and blur out any transaction / balance details.

Scan YourCo.'s certificate of incorporation.

Scan YourCo.'s VAT registration certificate.

Email to client with a 14 day request for payment, along with a copy of the original invoice. Do not alter the original invoice. If it is incorrect, then issue a Credit Note, and re-invoice.

[Scruff]

OP is clearly one of the Usual Suspects' sockie...