Originally posted by WTFH
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The agency can't even use the legislation correctly, since they are saying that the OP is opted out but because of the regulations they need to do something else. Unless they are implicitly stating that they know that the OP isn't opted out of the regulations and so they need to make sure they are complying with them.
I would offer to get a company officer to confirm that anyone provided via them has a right to work in the UK and meets the criteria set out. That gets round the ID problem and gives the agency the confirmation and back covering they desire.
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