Agency not paying

[Francis1989]

Hi,
I'm new to contracting, and have secured a 4 month contract with a well known company. I use an Umbrella Company, who seem to be OK so far (cost £27 a timesheet every week) but the Agency (who found me the job) have only paid me for 2 weeks work in the weeks I have worked there. As my travelling costs are high and I have a mortgage to pay this has made me go into the red. I have been told this is as 'per my contract terms' but I can see no mention of payment timelines.
I'm used to being paid monthly, so not sure if this is correct.
Is this normal?

[Fred Bloggs]

No it isn't. I suspect agency has cash flow issues.

[northernladuk]

You have a contract with no payment schedule in it at all? Nothing?

[Francis1989]

pay

All the contract states is : payment: 21 days ( as long as I have conformed to all requirements) - (which have)
Then in a welcome pack it states:
You will be provided with xxxx log ins and will be required to ensure that weekly authorised timesheets are on the xxxx portal, as per the xxx user guide.
2) After four weeks’ worth of authorised timesheets are on XXX CCC will send an advice note to confirm that the monthly invoice is due, this invoice will break down days/hours worked, daily/hourly charge and provide an invoice total payable.
3) At this point it will be your responsibility to log into the portal and upload an invoice to match the advice note sent by XXX.
4) Once uploaded XXX will check the invoice and as long as there are no discrepancies will accept the invoice to be paid within the payment terms of the contract.
5) Once funds have left our account, you will receive a remittance advice confirming that payment has been made.
!!! NOTE: We suggest that the first monthly invoice is sent to us after your first two weeks of work so that you get into the routine of being paid every month and at the same time every month, ensuring that every invoice that follows is sent on a four weekly basis. In light of this XXX will issue an advice note once the first two weeks of authorised timesheets are on XX, and all that follow will be sent after every 4 weeks.


So I started on the 3rd December 2015, was not paid until 7th January, but only paid for 2 weeks - so it looks like I'm going to be paid every month, but only for 2 weeks worth of money each time.

[Francis1989]

You have a contract with no payment schedule in it at all? Nothing?

Just says : Payment : 21 days

[northernladuk]

Funny what you can find when you read your contract.

[Francis1989]

Funny what you can find when you read your contract.

Yes, it is funny isn't it?
That is all it says 21 days.

Thanks so much for your help

[Boney M]

so it looks like I'm going to be paid every month, but only for 2 weeks worth of money each time.

2) After four weeks’ worth of authorised timesheets are on XXX CCC will send an advice note to confirm that the monthly invoice is due, this invoice will break down days/hours worked, daily/hourly charge and provide an invoice total payable.

[Boney M]

By my reckoning you should have been paid on or around 4th Feb.

Did you acknowledge their advice slip and sent them a matching invoice on or around the 14th Jan?

[Francis1989]

By my reckoning you should have been paid on or around 4th Feb.

Did you acknowledge their advice slip and sent them a matching invoice on or around the 14th Jan?

I did phone them and ask if they had rec'd everything they needed from me, and they told me yes, all was OK..the matching invoice etc part of that contract was specifically for self employed/ Ltd company, I'm with an umbrella company, so all I do all of this online, and submit the timesheets on time every week as required. At this rate I will not be able to afford to travel to work.