Agency not paying

[northernladuk]

Did you point out all was not OK and you haven't been paid so something is not working? You can't just roll over to them. You are in a difficult position through no fault of your own so get hold of everyone in the chain and stick into them until you find out who's cocked up and stick it to them harder. Grow a spine.

No sure what you expect us to do? Ring them for you? Give you a hug? Lend you a tenner?

Grown some and go kick some arse. Read up on the late payment of commercial debts legislation and drop that in to the conversation. They might take you seriously if they think you know what you are doing.

http://www.legislation.gov.uk/ukpga/1998/20/contents

[Boney M]

as well as what NLUK has said ring them Monday and demand a same day payment at no cost. As you are with them as an umbrella they should have paid you by now

[fool]

You should work on being clearer in your posts, however if you submitted your second invoice on or before the 15th of January, I'd suspect you should have been paid by now. If I were you I'd query this with them but I'd go to a great deal more effort to make it clear what you think the payment terms were and when you should have been paid.

[mudskipper]

All the contract states is : payment: 21 days ( as long as I have conformed to all requirements) - (which have)
Then in a welcome pack it states:
You will be provided with xxxx log ins and will be required to ensure that weekly authorised timesheets are on the xxxx portal, as per the xxx user guide.
2) After four weeks’ worth of authorised timesheets are on XXX CCC will send an advice note to confirm that the monthly invoice is due, this invoice will break down days/hours worked, daily/hourly charge and provide an invoice total payable.
3) At this point it will be your responsibility to log into the portal and upload an invoice to match the advice note sent by XXX.
4) Once uploaded XXX will check the invoice and as long as there are no discrepancies will accept the invoice to be paid within the payment terms of the contract.
5) Once funds have left our account, you will receive a remittance advice confirming that payment has been made.
!!! NOTE: We suggest that the first monthly invoice is sent to us after your first two weeks of work so that you get into the routine of being paid every month and at the same time every month, ensuring that every invoice that follows is sent on a four weekly basis. In light of this XXX will issue an advice note once the first two weeks of authorised timesheets are on XX, and all that follow will be sent after every 4 weeks.


So I started on the 3rd December 2015, was not paid until 7th January, but only paid for 2 weeks - so it looks like I'm going to be paid every month, but only for 2 weeks worth of money each time.

No, the first payment was for two weeks, subsequent payments should be for a month.

If it's late, chase it up. Google payontime.