I wonder if they would notice if I cancelled the direct debit?!
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Anyone use Brooksons Accountants?
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Bless. This morning they asked me for the information I provided on 22 Feb. Hard to believe they could be so bad at what they do.Comment
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Bit confused by some posts in here. Is it a bit like "the wife" comments, where we all love a good moan, but also know they're not too bad so stick with who we're with?!Comment
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Originally posted by Alan @ BroomeAffinity View PostWe took a client from them about a month ago. Usual letter etc sent out to them. Completely ignored and they're still emailing client asking for monthly figures etc. hopeless.
We have started advising any potential clients of these timescales in order to manage expectations - we'd hate them to think it was usTalk to me.....Comment
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The last one we took over looked a right mess, so we got the client to tell Brookson to shut down the company and we opened a new clean one, so we had no handover worries at all re VAT, PAYE etc., but they still managed to foul up the cessation accounts and the client's tax return!Comment
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Can't speak to their service levels, but I met a bloke from Brooksons at an event last year and he was really nice.Comment
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Originally posted by JonNorris@Crunch View PostCan't speak to their service levels, but I met a bloke from Brooksons at an event last year and he was really nice.
All accountants, big or small, can drop the ball for a number of reasons. Clients, rightly, vote with feet. A firms star ascends, later it descends - same with banks, insurers, what ever.
Glass houses, stones, Etc.Comment
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Brooksons
Poor for me....ages to reply to emails and have also given me some very serious incorrect advice relating to my profession. Am about to submit a formal complaint and leave them.Comment
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