If you receive no joy from your umbrella is there an overseeing body who you can escalate to?
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Yep there is LisaContractorUmbrella. She is Queen of the Umbrellas. Mess with her at your peril though.Last edited by northernladuk; 13 September 2013, 18:29.'CUK forum personality of 2011 - Winner - Yes really!!!!
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Which umbrella? Have you tried talking to them?Comment
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I have phoned numerous times
I have emailed numerous times
My agency have emailed and phoned.
I have even resorted to texting
This has been going on since june
I did not choose to use this umbrella I was forced by the agency I will NOT make that mistake again.Comment
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What is the nature of your complaint(s)?
Why don't you want to name and shame? Bad publicity is often a good way of putting things right....Comment
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I am happy to name and shame
Parasol owe me money they made a complete Horlicks of my pay.
I will never ever work for them again.Comment
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Although I do not use umbrellas, I am surprised by the above because I would have thought that such a well known outfit would be good at resolving issues.Originally posted by Anonimouse View Post
It is bad enough for those that need to use umbrellas that it is not always easy to see the substance behind the offer before using the service. I shudder at the idea of relying on a two bit accountancy firm to have sufficient money to pay a few contractors just after the tax/vat comes due. You just do not need a bad experience with a big name company as well!Comment
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Worthy lady, no doubt but not a governing body which I agree is needed.Originally posted by northernladuk View PostComment
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Bless yaOriginally posted by Taita View Post
Unfortunately we don't have a governing body - which we would all like - but there is a website called All Umbrella Companies are Equal that has over 30 umbrella companies as members and will raise issues that people have with their umbrella companies on their behalf
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