deductions / statutory benefits / Crystal Umbrella
Hi all, just wondering if anybody went down the tribunal / legal route in the end or managed to claim anything back on unlawful deductions?
After reading this thread I've just noticed CrystalUmbrella are also making deductions as part of 'additional required contributions' which consist of employers NI and 'statutory benefits'. If you don't ever receive any statutory benefits from them, how can they legally justify keeping this money they have deducted? They are refusing to refund anything.
I'd definitely avoid Crystal Umbrella as have had no end of issues in 4 years - including pension payment errors and most recently 'system errors' meaning very late pay, no payslips, and subsequently messed up tax. This week I was even copied into invoices about another contractor showing all their day rates. Complete mess of a company.
Hi all, just wondering if anybody went down the tribunal / legal route in the end or managed to claim anything back on unlawful deductions?
After reading this thread I've just noticed CrystalUmbrella are also making deductions as part of 'additional required contributions' which consist of employers NI and 'statutory benefits'. If you don't ever receive any statutory benefits from them, how can they legally justify keeping this money they have deducted? They are refusing to refund anything.
I'd definitely avoid Crystal Umbrella as have had no end of issues in 4 years - including pension payment errors and most recently 'system errors' meaning very late pay, no payslips, and subsequently messed up tax. This week I was even copied into invoices about another contractor showing all their day rates. Complete mess of a company.
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