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    deductions / statutory benefits / Crystal Umbrella

    Hi all, just wondering if anybody went down the tribunal / legal route in the end or managed to claim anything back on unlawful deductions?

    After reading this thread I've just noticed CrystalUmbrella are also making deductions as part of 'additional required contributions' which consist of employers NI and 'statutory benefits'. If you don't ever receive any statutory benefits from them, how can they legally justify keeping this money they have deducted? They are refusing to refund anything.

    I'd definitely avoid Crystal Umbrella as have had no end of issues in 4 years - including pension payment errors and most recently 'system errors' meaning very late pay, no payslips, and subsequently messed up tax. This week I was even copied into invoices about another contractor showing all their day rates. Complete mess of a company.

    Comment


      Originally posted by elouise View Post
      After reading this thread I've just noticed CrystalUmbrella are also making deductions as part of 'additional required contributions' which consist of employers NI and 'statutory benefits'. If you don't ever receive any statutory benefits from them, how can they legally justify keeping this money they have deducted? They are refusing to refund anything.
      elouise as the umbrella company is your "employer" they are not allowed to make deductions to cover standard statutory rights such as sick pay, or maternity / paternity pay. This is something they must cover... if the deductions are being made and you are employed under a contract of employment (COE) then this could be perceived as unlawful deduction of earnings. You will need to look closely at their explanations and make sure you check your COE.

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        ...
        Last edited by TykeMerc; 6 May 2016, 13:10. Reason: Spammer posts removed by mods.

        Comment


          Originally posted by TykeMerc View Post
          ...

          Last edited by TykeMerc; Today at 14:10. Reason: Spammer posts removed by mods.
          Hacked? Or is TM a sockie??
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          Comment


            Originally posted by TheFaQQer View Post
            Hacked? Or is TM a sockie??
            Or both

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              Originally posted by TheFaQQer View Post
              Hacked? Or is TM a sockie??
              .....
              Last edited by northernladuk; 6 May 2016, 14:33.
              'CUK forum personality of 2011 - Winner - Yes really!!!!

              Comment


                Originally posted by northernladuk View Post
                No. He responded to a spammer saying they had been reported. Mods removed the spammer and then removed the spammers name from tykes post. Nothing untoward I am afraid.
                Actually I edited it out as no longer needed. Mods had scraped the spammers scum off the threads so the name was irrelevant.

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