Hi,
The client has a payroll system that is reaching end-of-life and is not getting supported any more. They've decided to move to a hosted system by another supplier. The original supplier has come in with an offer to maintain the current system for the 6 years legally required.
However the offer seems to be a bit high, now I'm not the most techy person around but I'd have done an export of the whole database (table definitions, keys, ref integrity etc.) into access/oracle and then done an export of the actual data as well. However as it's payroll data I nor hardly anybody else have access to their system.
The payroll team (are even less techy than me) have said that they don't have access to the database (even though it's hosted on-site) as the vendor has locked it down(?) So for them to export the data, they'd have to use the cognos reports for the solution to do a month by month export into CSV file which would take ages and they don't have the time with RTI, auto-enrollment etc. etc.
First off, can the vendor lock-down a database that they sell to a client and is hosted at the client site? That might be a stupid question but I'm no techie. I'm aware that there might be contractual issues but physically no access?
Thanks
The client has a payroll system that is reaching end-of-life and is not getting supported any more. They've decided to move to a hosted system by another supplier. The original supplier has come in with an offer to maintain the current system for the 6 years legally required.
However the offer seems to be a bit high, now I'm not the most techy person around but I'd have done an export of the whole database (table definitions, keys, ref integrity etc.) into access/oracle and then done an export of the actual data as well. However as it's payroll data I nor hardly anybody else have access to their system.
The payroll team (are even less techy than me) have said that they don't have access to the database (even though it's hosted on-site) as the vendor has locked it down(?) So for them to export the data, they'd have to use the cognos reports for the solution to do a month by month export into CSV file which would take ages and they don't have the time with RTI, auto-enrollment etc. etc.
First off, can the vendor lock-down a database that they sell to a client and is hosted at the client site? That might be a stupid question but I'm no techie. I'm aware that there might be contractual issues but physically no access?
Thanks
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