Switching broadband provider

[Platypus]

So, final question: Is changing provider with a MAC code really that seamless or should I expect a loss of service.

I seem to recall an hour or two of downtime. I was impressed as to how smoothly the whole thing worked.

[Clippy]

I seem to recall an hour or two of downtime. I was impressed as to how smoothly the whole thing worked.

Update: This all went swimmingly for me too.

Had a couple of questions for O2 technical support who were able to help straight away.

So far, so good.

[dinker]

I moved from Zen to ADSL24. The Zen website just had a button labelled request MAC, when I clicked it the MAC turned up in my mailbox within seconds. I then gave this to ADSL24. You`ll notice the changeover as the LED on your router will turn red and you`ll have to enter new ADSL logon details.