Some while ago I bought a new Acer desktop machine, mostly because it was cheap. When I got round to switching it on to configure etc, a problem came to light:
(1) Installing windows updates etc. the machine would just spontaneously reboot itself. When I unchecked "Restart on System Failure", the thing would blue screen.
(2) Downloaded some software called "Burn In Test" which thrashes a system, tests memory, video, hard drives etc looking for errors. Usually the system would blue screen after about 5 minutes of this.
(3) Replaced the memory with Crucial, same as above. Both Windows Memory Test (bootable CD) and MemTest86 reported no errors with either memory even after many hours of testing.
(4) Reluctantly sent back to Acer who replaced the mobo, it came back, same problem with Acer memory or Crucial.
(5) Sent back to Acer who changed the hard-drive and memory. Not quite the same problem now: although Windows Memory Test reports no memory problems, the Burn In Test does report memory errors - about 8 errors per 35bn operations. Fewer errors with the Crucial memory than the Acer, but errors nonetheless. No blue screens/reboot now.
So, what could the problem be? The processor? As the system doesn't any longer show any obvious symptoms, I'm doubting that sending back to Acer would result in anything other than a clean bill of health (they are numpties).
P.S. Before you berate me for buying Acer in the first place, be assured I won't be making that mistake again.
(1) Installing windows updates etc. the machine would just spontaneously reboot itself. When I unchecked "Restart on System Failure", the thing would blue screen.
(2) Downloaded some software called "Burn In Test" which thrashes a system, tests memory, video, hard drives etc looking for errors. Usually the system would blue screen after about 5 minutes of this.
(3) Replaced the memory with Crucial, same as above. Both Windows Memory Test (bootable CD) and MemTest86 reported no errors with either memory even after many hours of testing.
(4) Reluctantly sent back to Acer who replaced the mobo, it came back, same problem with Acer memory or Crucial.
(5) Sent back to Acer who changed the hard-drive and memory. Not quite the same problem now: although Windows Memory Test reports no memory problems, the Burn In Test does report memory errors - about 8 errors per 35bn operations. Fewer errors with the Crucial memory than the Acer, but errors nonetheless. No blue screens/reboot now.
So, what could the problem be? The processor? As the system doesn't any longer show any obvious symptoms, I'm doubting that sending back to Acer would result in anything other than a clean bill of health (they are numpties).
P.S. Before you berate me for buying Acer in the first place, be assured I won't be making that mistake again.
Keep us posted.
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