Reply to: Problem with new iPod Nano

[Platypus]

I have a PC where my iPod only works on one of the USB ports - the others seem to have "bad drivers" (??) associated with them after failed attempts to install the iPod first time around. Symptom same as yours - didn't recognise the new hardware. What cack.

[cojak]

Have you tried de-authorising all your computers? Go into iTunes, click on your account information. How many computers does it say are authorised to play music purchased with this account? If it's 5, I think you get the option to de-authorise them all. Then play one purchased track and enter your account info to re-authorise.

Will try that when I get home.

Ta interested...

[stingman123]

It's synced some but not others.


So to summarise - had no problems at all with my 2nd generation Nano.

Shiny new 4th generation Nano is an absolute pile of pants....

Looks nice tho? My problem with most things Apple is style and little substance

[interested]

No - the others are what the pop-up box mentioned, but I have no idea why they were selected as 'not authorised'.

I have 100 songs that I need to keep my old iPod for...

Have you tried de-authorising all your computers? Go into iTunes, click on your account information. How many computers does it say are authorised to play music purchased with this account? If it's 5, I think you get the option to de-authorise them all. Then play one purchased track and enter your account info to re-authorise.

[cojak]

do you have the "manually manage" box ticked in iTunes?

No - the others are what the pop-up box mentioned, but I have no idea why they were selected as 'not authorised'.

I have 100 songs that I need to keep my old iPod for...

[tino]

It's synced some but not others.

What an absolute pile of pants....

do you have the "manually manage" box ticked in iTunes?

[cojak]

And it appears to be syncing my itune songs despite the pop-up box saying otherwise, but will confirm this once it's finished...

It's synced some but not others.


So to summarise - had no problems at all with my 2nd generation Nano.

Shiny new 4th generation Nano is an absolute pile of pants....

[tino]

OK - so sorted out the -124 problem by turning off and on the Apple Mobile Device in Services.

Sorted out the non-syncing problem by pulling out the (powered) hub and plugging directly into the motherboard usb.

And it appears to be syncing my itune songs despite the pop-up box saying otherwise, but will confirm this once it's finished...

yay

[cojak]

Personally, I'd take it right back to John Lewis and get it replaced

I think that JL are well aware of the software issues around the new ipod...

The hardware is ok - it's not their fault that the rest of it is a pile of tulipe...

[cojak]

OK - so sorted out the -124 problem by turning off and on the Apple Mobile Device in Services.

Sorted out the non-syncing problem by pulling out the (powered) hub and plugging directly into the motherboard usb.

And it appears to be syncing my itune songs despite the pop-up box saying otherwise, but will confirm this once it's finished...

[tino]

thanks for looking, tino..

Personally, I'd take it right back to John Lewis and get it replaced

[voodooflux]

searched for it on the apple forums, it doesn't look good - no real fix for it from what I can see

That was my conclusion too - plenty of people reporting the problem but no solutions other than some references to conflicting drivers.

[cojak]

thanks for looking, tino..

[tino]

searched for it on the apple forums, it doesn't look good - no real fix for it from what I can see

[cojak]

How many times have the songs from iTunes been downloaded (I think you have the rights to do it 5 times)

This is my 2nd IPod , I didn't need to resync my old ipod.