Reply to: Insurance companies, what snakes.

[bless 'em all]

I had a similar situation.

Direct Line Current Policy = £549
Direct Line renewal = 579

Insure.co.uk same policy details = £329 and I'll get over £25 back via quidco so £303.xx

I phoned Direct Line, told them about the "insure.co.uk" quote, they said they'd reduce my renewal to £449...

So, Insure.co.uk here I come. Via "Quidco" of course

Direct Line are infuriating to deal with. They wanted the exact number of years no claims confirmed, so I got that confirmed in writing. Quick scan/email job done? No. Direct Line DON'T HAVE ANY MEANS OF DEALING WITH THE CUSTOMER OTHER THAN PHONE OR SNAIL-MAIL!

FFS this is the 21st Century and they're 'investigating the possibility' of using email to communicate?

Mind you, I did wonder when the insurance small print demanded a man walk in front of my car waving a red flag.

[SupremeSpod]

I got a quote last week that was less than half what my existing insurer wanted. Called them and they managed to lower their quote so it was only twice as much

I had a similar situation.

Direct Line Current Policy = £549
Direct Line renewal = 579

Insure.co.uk same policy details = £329 and I'll get over £25 back via quidco so £303.xx

I phoned Direct Line, told them about the "insure.co.uk" quote, they said they'd reduce my renewal to £449...

So, Insure.co.uk here I come. Via "Quidco" of course

[jmo21]

THis seems to be the norm of commerce in the UK. New customers or those who complain get all the good deals, loyal customers just get ripped off. A few years ago I found my broadband suppliers had a much cheaper rate than I was getting, complained and got it reduced. Always make a fuss!

This line about "loyal customers" is a misnomer. We are all customers. They set the price using whatever parameters they have and market forces. They also give their customer service people percentage ability to retain customers.

That's it.

[ChimpMaster]

That's pretty cheap for a girlfriend. Mind you, the running costs can be exorbitant.

You're dating a 17 year old?

[KentPhilip]

THis seems to be the norm of commerce in the UK. New customers or those who complain get all the good deals, loyal customers just get ripped off. A few years ago I found my broadband suppliers had a much cheaper rate than I was getting, complained and got it reduced. Always make a fuss!

The lamb that bleats the loudest gets the most milk...

[northernladyuk]

I thought the lower they went the more they cost?

Supply and demand my dear. With the recession the bottom has fallen out of the market. And out of the old man.

[Pogle]

At the lower end of the market.

I thought the lower they went the more they cost?

[northernladyuk]

I wouldn't know, I end up spending the bulk of my money on call girls.

At the lower end of the market.

[kingcook]

That's pretty cheap for a girlfriend. Mind you, the running costs can be exorbitant.

I wouldn't know, I end up spending the bulk of my money on call girls.

[mudskipper]

You cancelled it?

Same cover with same company. Could have probably got it cheaper elsewhere, but they did pay up without fuss when daughter lost her iPhone.

[AtW]

Prompted by this thread, I just saved £200 on my home insurance renewal.

You cancelled it?

[Pogle]

Oh my car insurance is up for renewal next week at over 1K!!
Thanks for the reminder - I shall go and see what I can save

[mudskipper]

Prompted by this thread, I just saved £200 on my home insurance renewal.

[doomage]

I was surprised recently when i got a quote for my girlfriend.

Cheapest quote from confused.com was £800.

That's pretty cheap for a girlfriend. Mind you, the running costs can be exorbitant.

[kingcook]

I was surprised recently when i got a quote for my girlfriend (she's just passed her test this year).

Cheapest quote from confused.com was £800. When i added myself as a named driver it went down to £700