Reply to: Three weeks today

[SimonMac]

Just short of a month I've now got phone and internet back again. Took a lot of phone calls, contacting my MP, newspapers etc but seemed to work despite being told on Monday a repair would be 2-3 weeks away.

It pays to persevere.

Is anyone else reminded of the episode of the Simpsons where they go to Australia, the guy complains about Bart's behavior all the way to the Prime Minister and then proceeds to jump to the next farm were the Prime Minster is working.

Nope.

Just me then.

[Cliphead]

Ohhhhh clippy ....

Your MP? What did you say? Not having the internet violates my human rights to browse porn at full whack?

I said the brown envelope's in the post.

[wim121]

Just short of a month I've now got phone and internet back again. Took a lot of phone calls, contacting my MP, newspapers etc but seemed to work despite being told on Monday a repair would be 2-3 weeks away.

Ohhhhh clippy ....

Your MP? What did you say? Not having the internet violates my human rights to browse porn at full whack?

[NickFitz]

Just short of a month I've now got phone and internet back again. Took a lot of phone calls, contacting my MP, newspapers etc but seemed to work despite being told on Monday a repair would be 2-3 weeks away.

It pays to persevere.

Welcome back!

While you've been gone the Internet has fallen completely out of fashion. There's only a couple of people still on it. This message has been pre-recorded.

[Cliphead]

Just short of a month I've now got phone and internet back again. Took a lot of phone calls, contacting my MP, newspapers etc but seemed to work despite being told on Monday a repair would be 2-3 weeks away.

It pays to persevere.

[mudskipper]

Still no phone or internet and no update from BT.

Have you tried switching it off and on?


(Hope you get sorted soon).

[Freamon]

Twitter is another good way to get a response from BT.. publically slate them everyday until they fix your problem, they soon responded to me when i had a problem

This has worked for me on other companies in the past.

When I've had problems with BT in the past (luckily not often) I have found you get a better response by going through to their faults dept.

[Sysman]

SAYNOTO0870.COM - Non-Geographical Alternative Telephone Numbers

Aha, Bashing "BT" into Company Search comes up with some useful looking numbers.

I see the website claims to have been around since 1999. A couple of years late for my big BT disaster, but would have come in useful for other "events" later.

[SimonMac]

"You can call on our local rate number / toll free number"
"Can you please give me a number I can call from abroad"
"You can call on our local rate number / toll free number"

loop ad infinitum

SAYNOTO0870.COM - Non-Geographical Alternative Telephone Numbers

[Joeman]

Twitter is another good way to get a response from BT.. publically slate them everyday until they fix your problem, they soon responded to me when i had a problem

[jmo21]

Edit: read full thread, I see you did now

Have you ever been put through to the UK call centre?

If not, first thing you do, go on the front foot to speak to the off shore guys manager. Demand it. Tell them in a couple of short sentances you've been through all the "on and off again" stuff. You want their manager right now.

Then when you do finally get the manager, demand to be immediately put through to the UK call centre.

They will protest, but they should eventually do it. Then you might get somewhere.

[Joeman]

Not so bad then... you cant work very well but you can still download your daily films (not that I condone that sort of thing hehe)

Yep, im sure it would be farly easy to configure BitTorrent over loads of 3G dongles, so no loss of movies

[GeorgeB]

Worst case you need some for of proxy server setup somewhere out in the cloud, to break the data up into chunks and send it back to you over each of the connections... bit like BitTorrent maybe..

Not so bad then... you cant work very well but you can still download your daily films (not that I condone that sort of thing hehe)

[Joeman]

Isn't the point that the ISP knows you're doing this, both lines are from the same ISP, allowing them to make it work?

Each dongle is basically just another network connection, so if you could figure out some form of load balancing (variant of PPP Multilink maybe??), i see no reason why this wouldnt work (unless there is some hard limitation to the number of dogles you can have on one PC)

Worst case you need some for of proxy server setup somewhere out in the cloud, to break the data up into chunks and send it back to you over each of the connections... bit like BitTorrent maybe..

I'm sure our techincal expert Dearnla will have this knocked together for us in a few minutes..

[d000hg]

Are you?

I remember reading about people combining two broadband lines to increase internet speed

Isn't the point that the ISP knows you're doing this, both lines are from the same ISP, allowing them to make it work?